KULPREET SINGH

Swiggy is the leading food delivery app working in PAN India. Bundl Technologies is the parent company of swiggy food delivery app. They are supporting FNB (Food and Beverage) merchant partners by creating their digital catalog on swiggy’s platform.

They make it possible for FNB’s to sell more, and more effectively. I am working as a Sales Manager II. My roles and responsibilities are mentioned below:-
● Key Account Management, Building and managing client relationships
● Identifying Potential growth opportunities like Commission Upsell, implementing discounts and ads campaigns
● Understanding Market and implementing required changes to get more & more sales at the partner level
● Taking merchants through their business reports to help identifying issues and to resolve them

DotPe is a rapidly expanding technological (SAAS) start-up that helps in driving digital
transformation for organizations mainly FNB (Food and Beverage). They make it possible for firms to sell more, more directly, and more effectively. This business offers one-stop shopping for all business needs, and they recently purchased Rista, a top point-of-sale system. I worked as an Assistant Manager. My role and responsibilities are mentioned below:-
● Analyzing business & Operational complexities
● Identifying potential growth opportunities
● Understanding market and forecasting sales trends
● Providing actionable solutions
● Preparing understandable & accurate reports
● Streaming ongoing process
● Digging meaningful insights using data in teams of business
● Cross-functional leadership
● Addressing team queries
● AOP managing

Veeba is an ISO certified manufacturing company. They are one of the leading Sauce companies in India. At Veeba, my responsibilities were almost like DotPe involving data analytics to identify the root causes of good or bad sales in specific regions.
● Business Strategies & planning
● Identifying potential growth opportunities
● AOP Management
● Understanding Market share
● Implementing necessary changes, such as adjusting pricing for specific regions
● Addressing team queries
● Preparing easily understandable reports

MMAD Is an online payment gateway launched in the year 2014. They are currently working with IRCTC (as IRCTC IPAY) and Delhi Metro (as Autope). I was working as an operation executive, where I use to coordinate with acquirer banks and IRCTC team regarding, the transections of sales that have been done or refunds that need to be refunded to the customer's account by doing:
● Settlement: - Of the transactions done last day
● Merchant Reconciliation: -Reconciliation of the merchant payouts they are doing on a daily basis by visiting IRCTC headquarters on regular intervals of time.
● Bank Reconciliation: -Reconciliation of the bank payouts they are doing daily.
● Refund: - Refunding the amount into the customer's account
● Nodal credit: - Entering the amount credited to the Nodal account into the system.
● Payout: - Depositing the amount into the Merchant's account and Acquirer bank's account
● Coordinating with banks regarding refunds, MPR file (Merchant Payout Report) or reconciliations
● Coordinating with the IT Team regarding system errors.

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