KulwinderSingh Mattu

1)Handling Hot Calls and Cold Calls of the customers . explaining about the daily products, taking their requirements .

2)Handling the Customers Query and Complains regarding products and delivery.

1) I started my journey from customer relation assistant in 2009.

with the good performance and achievement in sale.

2) In 2013 , I Promoted to Store-Incharge, handle store with area sqft of 1000 franchisee store(COFO Format) ran with growth of 20 percent for two years .

3) In 2015 , with Internal Test I been Promoted to Assistant Manager

handle store with area sqft of 1800 (COCO Format) ran with growth of 10 percent .

4)In 2017 I joined Raymond Limited in Jalgaon, Handling store 2300 sqft area (COCO Format)

1)Store Achievement vs Target :Focusing on KPI of the Store, Individual(Staff),Below the line , Above the line for budget achieving

2)Analysis Data: Inventory Management , Customer Profile

3)Team Motivating: Engerising the Team

4)Revenue Generating: Store Marketing , Venue Sale

5)Loyalty Program: Creating New Data Base, Feedback

6)Store Operation: Managing Store Variable Non Variable Expenses

Handling P&L of the Store

7)Visual Merchandising : Store Look and Feel Adherence Store SOP