Kumar Aashray
Ghaziabad
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Intern
HDFC Bank
5 2017 - 6 2017
Relationship Manager
TATA AIG General Insurance
05.2018 - 09.2018
Wealth Relationship Manager
ICICI Bank
09.2018 - 06.2021
- Expanded cross-selling opportunities by identifying additional product offerings suited to individual client needs and preferences.
- Collaborated with internal teams to devise tailored investment portfolios for maximum client benefit.
- Developed lasting relationships with high-net-worth clients, ensuring their financial needs were met and expectations exceeded.
Account Manager
ICICI Bank
06.2021 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Managed to grow portfolio income by 30% Y-O-Y
Education
10th -
DPS Patna
12th - undefined
Radiant International School
B.com Hons - undefined
Delhi University
PGDM - undefined
BITM
Skills
Account Management
Teamwork and Collaboration
Account development
Customer Service
Timeline
Account Manager
ICICI Bank
06.2021 - Current
Wealth Relationship Manager
ICICI Bank
09.2018 - 06.2021
Relationship Manager
TATA AIG General Insurance
05.2018 - 09.2018
Intern
HDFC Bank
5 2017 - 6 2017
10th -
DPS Patna
12th - undefined
Radiant International School
B.com Hons - undefined
Delhi University
PGDM - undefined
BITM
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