Kumar Abhinandan
Manager Travel & Tourism
Gurgaon
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Manager of Operations
Stayski Travel Pvt. Ltd
06.2021 - 01.2024
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Manager
Clownface Travel Pvt. Ltd.
01.2016 - 04.2021
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Assistant Team Leader
Fareportal India Pvt. Ltd.
08.2012 - 11.2015
- Addressed customer service overflow to reduce complaints.
- Set incentives and realistic targets associates could achieve.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
Education
High School Passed With 67% -
St. Francis School
Varanasi, India 04.2001 -
Passed 12th With 74% - Commerce
BSEB
Patna, India 04.2001 -
Bachelor of Commerce Passed With 78.80% - Account Hons
BSEB
Patna, India 04.2001 -
Skills
Data Management
undefinedTimeline
Manager of Operations
Stayski Travel Pvt. Ltd
06.2021 - 01.2024
Manager
Clownface Travel Pvt. Ltd.
01.2016 - 04.2021
Assistant Team Leader
Fareportal India Pvt. Ltd.
08.2012 - 11.2015
High School Passed With 67% -
St. Francis School
04.2001 -
Passed 12th With 74% - Commerce
BSEB
04.2001 -
Bachelor of Commerce Passed With 78.80% - Account Hons
BSEB
04.2001 -
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