Quality In-Charge
Sark Industries Pvt. Ltd.
- Developed and implemented quality control procedures to meet customer and ISO standards.
- Conducted internal audits and regular inspections to ensure compliance with specifications.
- Investigated product defects, conducted root cause analysis, and implemented CAPA (Corrective and Preventive Actions).
- Lead continuous improvement initiatives using Six Sigma, Kaizen, and Lean principles.
- Reduced rejection rates and production waste through proactive quality planning and monitoring.
- Maintained accurate documentation for inspections, tests, and quality records.
- Ensured adherence to ISO standards and Standard Operating Procedures (SOPs).
- Managed customer complaints and ensured timely resolution to maintain satisfaction.
- Supervised and trained a team of quality inspectors on quality systems and tools.
- Coordinated with cross-functional teams (Production, Design, Suppliers) for issue resolution.
- Evaluated and improved supplier performance through audits and feedback.
- Used quality tools including 8D, FMEA, SPC, PPAP, and APQP for analysis and reporting.
- Developed and monitored KPIs for quality performance, driving improvements across departments.
- Implemented visual management tools and quality dashboards to enhance shopfloor awareness.
- Participated in new product development (NPD) projects by providing quality inputs at early stages.
- Established and maintained calibration schedules for measuring instruments and equipment.
- Lead internal and external audits (ISO 9001, ISO 14001, etc.) and ensured compliance with audit findings.
- Assisted in PFMEA reviews with cross-functional teams to proactively identify and mitigate risks.
- Supported cost-saving initiatives by identifying non-conformance trends and implementing corrective actions.
- Created training materials and SOPs to standardize quality practices across the organization.
