KUMAR S
Perambur
Summary
Results-driven Sales Manager bringing 12+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
12
12
years of professional experience
Work History
Credit Card & Sales
ICICI Bank India Pvt Ltd.
CHENNAI
06.2022 - Current
Relationship Officer
- Advised customers on how best to utilize their credit cards for maximum benefit.
- Managed daily operations related to processing applications for new accounts as well as renewing existing ones.
- Developed and implemented strategies for increasing credit card sales volume.
- Researched competitors' products and services to determine competitive advantages.
Premium Service Advisor
VST Motors Pvt Ltd
CHENNAI
04.2021 - 05.2022
Service Advisor
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Promptly responded to customer inquiries via phone, email or in person.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
Asst Sales Manager
Morris Garages
06.2019 - 03.2021
- Managed a team of sales representatives by providing guidance, training, and support.
- Developed and encouraged sales and promotional team members.
- Identified opportunities to expand existing customer base through cross-selling initiatives.
- nsured adherence to company policies and procedures within the sales department.
Senior Relationship Manager
NEXA Popular vehicles and services India Pvt Ltd.
09.2016 - 05.2019
- Drafted proposals outlining product features and benefits for prospective customers.
- Negotiated terms of service contracts with customers while ensuring maximum profitability for the bank.
- Maintained an up-to-date understanding of industry trends and best practices in order to remain competitive in the marketplace.
Sales Consultant
SUNDARAM Motors Pvt Ltd
03.2012 - 09.2016
- Advised customers on best practices when using company products or services.
- Developed and maintained relationships with clients to increase sales revenue.
- Generated leads through cold calling, networking, and referrals.
- Organized seasonal promotional events to boost sales numbers.
Education
+2 - Accounting And Finance
A.G JAIN HIGHER SECONDARY
CHENNAI03-2010
S S L C -
A G JAIN HIGHER SECOUNDRY SCHOOL
CHENNAI03-2008
High School Diploma -
C S C ( COMPUTER SOFTWARE COLLEGE)
CHENNAI03-2008
Bachelor of Computer Applications - Computer Science
ANNAI VIOLET ARTS & SCIENCE COLLEGE
CHENNAISkills
- Credit analysis
- Application processing
- Dispute Resolution
- B2B and B2C sales
- Decision-Making
- Sales strategy
- Program Marketing
- Digital Marketing
- Data Analytics
- Lead Generation
- Sales Planning
- Territory sales management
- Market Research
- KPI analysis
- Sales Reporting
- KPI Tracking
- Order Management
- Sales territory growth
- Salesforce
- Sales process
- CRM Software
- Key Account Management
- Prospecting skills
- Sales operations
Accomplishments
- Award winner in Maruti Nexa for every Half Yearly and promoted as Senior Relationship manager
- Award winner as Mr.Nexa in span of 3 months from joining.
- Became a ASM and handling 12+ Sales consultants in team
- Achieved Best Sales award winner for Credit Card Division in 2023
Roles Responsibilities Service Advisor
- Greeting Customers and assisting them with their needs.
- Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs.
- Using Knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Providing customer with information and advice on warranty protection, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealerships workflow and schedule.
- Calling customers to advise the about service changes or pickup times.
- Maintaining positive customer relationship to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payment.
Education Qualification
- Diploma in HDCA, CSC Training Centre India Chennai-2008
- Under Graduate in (B.C.A), ANNAI VIOLET ARTS & SCIENCE COLLEGE, Madras University - Chennai - 2012
- 2 & S.S.L.C, A.G. JAIN. Hrs. Sec. School, Chennai- 2009
- S.S.L.C, A.G. JAIN. Hrs. Sec. School, Chennai- 2008
Personal Information
- Passport Number: R2022511
- Date of Birth: 11/07/1991
- Gender: Male
- Nationality: India
- Marital Status: Married
- Visa Status: Employment Visa
Roles Responsibilities Dealership
- Handling the Team 35+ Sales Executives Motivate them to achieve their targets.
- To track & compile the customer enquiry and maintain the MIS.
- Provide operational & administration support to other various dept
- Planning and generating of leads through various sources
- Train the consultants and improve their knowledge towards the customer needs.
- Assisting Consultants to analyses the customer needs and choose vehicles according to their requirements
- Suggestion of best finance schemes and accessories for the vehicles
- Coordinating for payments, registration of vehicle process
- Strong technical expertise in understanding of engine parts and components technically
- Knowledge about used car industry, buying and selling pre-owned vehicles, refurbishment cost of used cars.
Languages
- English
- Tamil
Training
Undergone a professional training in all the Automotive Industries.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Languages
English
First Language
Timeline
Credit Card & Sales
ICICI Bank India Pvt Ltd.
06.2022 - Current
Premium Service Advisor
VST Motors Pvt Ltd
04.2021 - 05.2022
Asst Sales Manager
Morris Garages
06.2019 - 03.2021
Senior Relationship Manager
NEXA Popular vehicles and services India Pvt Ltd.
09.2016 - 05.2019
Sales Consultant
SUNDARAM Motors Pvt Ltd
03.2012 - 09.2016
+2 - Accounting And Finance
A.G JAIN HIGHER SECONDARY
S S L C -
A G JAIN HIGHER SECOUNDRY SCHOOL
High School Diploma -
C S C ( COMPUTER SOFTWARE COLLEGE)
Bachelor of Computer Applications - Computer Science
ANNAI VIOLET ARTS & SCIENCE COLLEGE
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