KUMAR SAJAL
Summary
I am a dynamic and results-driven professional with 6+ years of experience in Mortgage Lending. My expertise lies in team management, project execution, strategic planning and I am excited to bring my leadership skills to a dynamic team. As a passionate advocate for collaboration and continuous improvement, I am eager to lead and inspire to achieve outstanding results.
Overview
6
6
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Specialist
Fidelity National Financial
04.2023 - Current
- Dedicated Specialist with a proven track record of leveraging Power BI, Tableau, MySQL, and Excel to extract meaningful insights from data.
- Demonstrated ability to translate complex data into actionable strategies, driving business growth and optimization.
- Adept at developing interactive visualizations and dashboards to facilitate data-driven decision-making processes
- Developed and maintained advanced reporting systems using Power BI, Tableau, MySQL, and Excel, resulting in a 20% increase in data accessibility and analysis efficiency.
- Collaborated with cross-functional teams to identify key performance indicators (KPIs) and implement data visualization solutions tailored to business objectives.
- Led training sessions to educate team members on best practices for data visualization and analysis tools, enhancing overall data literacy within the organization.
- Conducted thorough data analysis to identify trends, patterns, and outliers, providing actionable insights to stakeholders for strategic decision-making.
- Proficient in Power BI, Tableau, MySQL, and Excel for data visualization, reporting, and analysis.
- Extensive experience in data modeling, dashboard design, and SQL querying.
- Strong analytical and problem-solving skills with a keen attention to detail.
Assistant Team Lead
Fidelity National Financial
10.2021 - 03.2023
- Responsible for handling the below mentioned departments: Loss Mitigation
- Legal, Quality Assurance, Consumer Solution, Customer Reporting
- Experienced in transition the new processes
- Responsible for client queries, requests, reconciliation, and follow-up with clients to validate and prepare the Milestone for Client Product (SOP, QA Plan, Process Maps)
- Interaction with the Onshore team, facilitate trainings for the team to understand new processes and weekly/monthly performance review meetings with Managers
- Train plan for the new hires, conducting brainstorming sessions on regular basis for error free deliverables
- SOP creation for new processes and incorporating new procedures/updates/scenarios in the SOPs' and share the same with onshore team for approval
- Preparing MBR (Monthly Business Review)
- Preparing Billing reports and presenting to the Client
- Conducting Bi - weekly QA Review Meeting with Client
- Actively participating with managers in updating MIS, volume projections, leave management, FTEs planning & Onetime projects
- Responsible for client queries, requests, and follow up with clients on pending approvals
- Responsible for the daily productivity and quality and to ensure the team to meet the deliverables on time
- Certified in Residential Lending and Underwriting, process training's and Others
- Studying the quality control procedures and providing the RCA/CAPA on the Internal and External audits
- Preparing and evaluating team performance expectations and actual performance
- Providing current process issues, trends and recommending solutions to the management
- Preparing and generating weekly reports and presenting the same to the management as well as business units.
- Mentoring a team of 42 associates to meet the required daily objectives in the team
Senior Analyst
Fidelity National Financial
03.2020 - 09.2021
- Reviewed all the Loss Mitigation Department End to End Process
- Responsible for Proof of Concept for new upcoming process
- Responsible for Production Reports and Daily MIS
- Representing the Team regularly on Root Cause Analysis (RCA) Meetings and Providing necessary inputs to higher management to minimize the Futuristic errors
- Providing Process Training of New folks & Cross Trainees
- Coordinating with clients and across function to ensure project delivery as per the scope and timeline.
Analyst
Fidelity National Financial
07.2018 - 03.2020
- Worked in all the Loss Mitigation Department End to End Process
- LM File Assembly, LM Doc Drafting, LM Data Input Doc Received, LMTADL special Projects, LM Template Flip, Script Running Process, LM Bulk Skinny, LM Support Template Control Function, LM Closing Script Data Input, ECOA & Appraisal and BPO, LM CTC and Others.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Makhanlal Chaturvedi National University
Bhopal, India 04.2001 -
Intermediate -
A.A.M Children's Academy
Katihar 04.2001 -
Matriculation -
Scottish Public School
Katihar 04.2001 -
Skills
Power BI
undefinedCertification
Data Analyst
Accomplishments
- Double promotion to Assistant Team Lead (ATL)
- Awarded as the Best Employee in 2020 and received RNR multiple times
- Received client appreciation
Timeline
Specialist
Fidelity National Financial
04.2023 - Current
Assistant Team Lead
Fidelity National Financial
10.2021 - 03.2023
Senior Analyst
Fidelity National Financial
03.2020 - 09.2021
Analyst
Fidelity National Financial
07.2018 - 03.2020
Bachelor of Computer Applications - Computer And Information Sciences
Makhanlal Chaturvedi National University
04.2001 -
Intermediate -
A.A.M Children's Academy
04.2001 -
Matriculation -
Scottish Public School
04.2001 -