Kumar Suyash

Company Overview:
TELUS International is a Canadian technology company providing IT services and multilingual customer support to global clients.

• Engineered and optimized a fully automated CI/CD pipeline using Jenkins, GitLab CI, and Ansible, achieving a 50% reduction in deployment time and a 75% increase in deployment frequency.
• Orchestrated Infrastructure as Code (IaC) adoption using Terraform and CloudFormation, resulting in a 30% reduction in infrastructure costs and a 20% improvement in system reliability.
• Ensured 24/7 server operations by implementing proactive monitoring solutions like Prometheus, Grafana, and ELK Stack, achieving 99.9% uptime and minimizing downtime through automated failover strategies and regular backups.
• Deployed containerized applications with Docker and managed clusters using Kubernetes, increasing developer productivity by 30% and improving server resource utilization and consolidation by 20%.
• Integrated security best practices into DevOps workflows, implementing tools like SonarQube, Aqua Security, and HashiCorp Vault to ensure compliance and protect sensitive data.

Company Overview:
TELUS International is a Canadian technology company providing IT services and multilingual customer support to global clients.

• Assisted in developing and maintaining monitoring and alerting systems using tools like Prometheus and Grafana, contributing to a 40% reduction in mean time to resolution (MTTR) and a 25% improvement in system availability.
• Supported the implementation and maintenance of CI/CD pipelines with tools such as Jenkins and GitLab CI/CD, helping reduce deployment time by 60% and doubling deployment frequency.
• Researched and suggested new tools and technologies to enhance system performance and reliability, contributing to a 20% increase in system efficiency and a 15% reduction in downtime.
• Ensured the availability and reliability of production and development systems hosted on Google Cloud Platform (GCP) by monitoring performance and addressing issues proactively.
• Collaborated with senior team members to improve infrastructure stability, implement best practices, and support critical production environments.
• Documented processes and procedures for system maintenance and deployments, ensuring knowledge transfer and operational consistency.

Company Overview:
Pryce Infotech Pvt Ltd was an IT services startup based in Bangalore, India, specializing in addressing clients' technology requirements.

• Contributed to the development of a mobile self-service application for employees, enabling device management, access to tutorials, and password management through an intuitive interface.
• Implemented front-end functionality using Swift, leveraging Core Data to store content offline and improve application responsiveness.
• Supported back-end development with Java and Maven, integrating Cloudant for database storage and Jenkins for continuous integration, ensuring seamless user subscription management.
• Collaborated with cross-functional teams to deliver a robust application that streamlined employee self-service capabilities and enhanced user experience.