KUMAR VINDHYACHAL
MUMBAI
Summary
To obtain a position that allows me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination, aictiveness, education and people skills.
Client-focused relationship manager, dedicated to exceeding client expectations, maintaining strong, fruitful working relationships with customers to gain their trust and respect, offering these core strengths: Strengthened working relationships with clients, utilizing excellent communication techniques. Customer care skills – Solutions oriented and results driven attitude. Strive for success and growth. Proficient in Microsoft Word, Excel, PowerPoint.
Overview
10
10
years of professional experience
Work History
Senior Relationship Manager-NR
IDFC BANK LTD
MUMBAI
11.2022 - Current
- Developed and managed a portfolio of existing clients to ensure long-term customer relationships.
- Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
- Analyzed customer data to identify areas of risk and potential opportunities for growth.
- Identified new business opportunities through market research and analysis.
- Maintained an up-to-date understanding of industry trends and best practices in order to remain competitive in the marketplace.
- Organized promotional events such as seminars or webinars aimed at educating customers about new products or services.
- Addressed inquiries from clients and department team members.
- Interacted with customers and worked closely to resolve issues.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Senior Relationship Manager- NR
Kotak Mahindra Bank
MUMBAI
10.2020 - 10.2022
- NRI RM is primarily responsible for providing financial solutions to meet the requirements of the NRI customers and ensure value added customer service
- Responsible for increasing liabilities size of relationship via balances in accounts of existing NRI customers and enhancing customer profitability by capturing larger share of Wallet
- Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India
- To be in close contact with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings
- Generate new sales leads for NRI customers through referrals from existing clients, NRI brokers, stock brokers, expats of shipping companies, overseas branches
- Increase customer engagement through cross-selling investment Products like Life Insurance, General Insurance, Gold Coins, etc
- And other non-investment products like Forex, Remittances, Loans and many more.
Branch Relationship Manager
Kotak Mahindra Bank LTD
MUMBAI
04.2019 - 10.2020
- Relationship Manager for more than 500 customers including NRI clients
- Co-ordinate with teams & assist clients in providing financial advice on various products
- Responsible for additional revenue by generating and setting goals
- Responsible to achieve the set targets (CASA, TD, NTB, Insurance, HL, LAP, etc.)
- Help the customer to solve the issue by coordinating with the relevant channels
- Increase customer engagement through cross-selling investment Products like Life Insurance, General Insurance, Gold Coins, etc
- And other non-investment products like Forex, Remittances, Loans and many more.
RO- Relationship Officer
Kotak Mahindra Bank
MUMBAI
10.2016 - 03.2019
- Relationship Officer for more than 350 customers including NRI clients
- Co-ordinate with teams & assist clients in providing financial advice on various products
- Responsible for additional revenue by generating and setting goals
- Plans & conducts special sales initiatives and events for prospective and clients
- Informs customers of new products or product enhancements to further expand the banking relationship
- Responsible to achieve the set targets (CASA, TD, NTB, Insurance, HL, LAP, etc.)
- Help the customer to solve the issue by coordinating with the relevant channels
- Increase customer engagement through cross-selling investment Products like Life Insurance, General Insurance, Gold Coins, etc
- And other non-investment products like Forex, Remittances, Loans and many more.
Sr. Relationship Manager
ICICI Securities
05.2014 - 09.2016
- Addressed client needs and built financial plans to outperform and exceed prior profitability and revenues, sound knowledge of Banking Products
- Perform needs-based analyses and situational assessments to suggest most appropriate products and services for clients
- Developed a strong working knowledge of respective products and services, and related marketplaces, including pricing and regulatory trends, customer demands and industry developments
- Guidance related to investments and Tax saving schemes.
Education
MBA (Marketing) -
Sinhgad Institute Pune
03.2013
Bachelor of Hotel Management -
Unknown
10.2010
XII -
B.S.E.B.
03.2007
10th -
B.S.E.B.
03.2004
Skills
- Good Quantitative Skills
- Strong Networking Skills
- Energetic
- Adaptability & Tolerance
- Good Interpersonal Skills
- Customer Engagement
- Work Planning
Accomplishments
- IRDA Certified
- AMFI Certified
- Rank 1st at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of April 2017 – June 2017
- Rank 2nd at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of July 2017 – September 2017
- Rank 14th at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of October 2017 – December 2017
- Rank 13th at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of April 2018 – July 2018
- Rank 3rd at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of October 2018 – December 2018
- Winner for Dare Xtreme in Life Insurance during the period of January 2018 – March 2018
- Winner for Dare TRIATHLON in Life Insurance during the period of September 2018 – March 2019
- Rank 1st in General Insurance Business at Zonal level performance evaluation (for Zone – Mumbai & ROM) during the period of April 2019 – December 2019
- Winner of March Madness contest in IDFC Bank LTD January 2023 - March 2023
- Winner of FX contest in IDFC Bank LTD January 2023 - March 2023
- Winner of LI contest
- Winner of FX contest H1 in FY 2023-2024
Summer Internship
Ashok Leyland, 06/13 - 07/13, Sales in Secondary Network Expansion for DG Genset Segment, Learn about the grades, approvals & specifications of lubricant industry, Effective strategies to increase sales, Teamwork, group activities, planning, targeting potential customers, universe mapping, distribution network, and secondary sales
Previous Work Experience
Sr. Relationship Manager, ICICI Securities, 05/14 - 09/16, Address client needs and build financial plans to exceed prior profitability and revenues., Perform needs-based analyses and suggest appropriate products and services for clients., Develop a strong working knowledge of respective products and services, and related marketplaces., Provide guidance related to investments and tax saving schemes.
Personal Information
- Father's Name: Rajendra Sharma
- Date of Birth: 04/09/87
- Marital Status: Married
Languages
- English
- Hindi
Timeline
Senior Relationship Manager-NR
IDFC BANK LTD
11.2022 - Current
Senior Relationship Manager- NR
Kotak Mahindra Bank
10.2020 - 10.2022
Branch Relationship Manager
Kotak Mahindra Bank LTD
04.2019 - 10.2020
RO- Relationship Officer
Kotak Mahindra Bank
10.2016 - 03.2019
Sr. Relationship Manager
ICICI Securities
05.2014 - 09.2016
MBA (Marketing) -
Sinhgad Institute Pune
Bachelor of Hotel Management -
Unknown
XII -
B.S.E.B.
10th -
B.S.E.B.
Similar Profiles
Shailesh DwivediShailesh Dwivedi
Territory Sales Manager at IDFC Bank LtdTerritory Sales Manager at IDFC Bank Ltd
AYUSHI BANSALAYUSHI BANSAL
Acquisition Manager at IDFC First BANK, IDFC BankAcquisition Manager at IDFC First BANK, IDFC Bank
Amarjit MaikapAmarjit Maikap
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)
Aneri NanduAneri Nandu
Media Insight Analyst. at OnclusiveMedia Insight Analyst. at Onclusive
Sachin KumarSachin Kumar
Sr. Product Designer at Sky2C Logistics IncSr. Product Designer at Sky2C Logistics Inc