Experienced Supply Chain professional in the Apparel & Retail industry. Proven track record in driving successful transformation programs both IT and Non IT, delivering contractual compliances, and innovative solutions, and fostering strong client relationships
Overview
29
29
years of professional experience
Work History
Sr. Manager
NextSCM Solutions Pvt Limited, INCREFF
01.2019 - Current
Profile
E-commerce operations, Client onboarding and retention, Contractual Commitments and Compliance, 3PL onboarding, Product enhancements, Implementation, Training, Planning, Inventory management, and 3PL Warehouse management
Engaged with clients including the Senior Leadership (CEO/CIO) and key stakeholders to understand requirements and propose tailored transformation roadmaps
Constantly identify new requirements, and optimizations required in tech thereby helping clients, 3pl and operational teams cater/deliver the business requirements
Collaborate with service delivery and account teams to ensure contractual commitments and compliance, driving efficiency and value creation in Operations.
Collaborate with the Sales team in Client conversions and closing contracts
Define Standard Operating Procedures, Training, and drive change management
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Proven ability to work closely with multiple clients to effectively host their inventory in partner's warehouses
Ecommerce Operations – Manage Pan Indian Operations for multiple clients
Client and 3pl Onboarding and Trainings
Drive CWAS P&L
Optimize warehousing and fulfillment services, Outsourcing warehousing operations.
Sr. Manager, Customer Service
Arvind Fashions Limited
05.2007 - 06.2019
Profile
Season Planning, Core Planning, Order Management, Inventory management, Billing, WH, RTW & Logistics Management, collaborate with all business functions to drive and execute strategic plans to maximize sales & meet annual goals
Member of Core team for SAP FMS implementation
Process mapping of existing processes, defining change management in SAP FMS, and testing the entire SD module
Core team member responsible for defining requirements and testing an app that captured additional market orders, aiding the sales team in achieving targeted revenue.
Spearheaded the provision of business requirements for developing software that captured customer orders during a bi-annual summit, showcasing upcoming trends and product launches.
Seasonal & Core Planning, Consolidation of Season Road show orders & Extrapolation working
Order Management & Plan monthly billing target
, Planning of Core line & Ordering, Order Management, ordering basis demand and forecast, ensure availability of merchandise basis Business Plan, also work on additional availability based on Latest Estimates, Monitor and ensure delivery of Monthly revenue plan
Inventory Management, Material Operational plan, Monitor Inwards Vs BP, Monitor returns from market & Plan for liquidation
Work on consolidation of Size set inventory from market returns, there by generating additional revenue and reduce old inventory
Drive additional sales – Liquidation and maintain overall health of inventory
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
WH, RTW & Logistics Management
Share Monthly & Annual Plans to WH
Inwards / Forward Sales / Reverse
Co-ordinate with WH on Stock audits and correct inventory
Liaison between Sales & WH operations team to meet monthly Sales targets
Liaison between RTW & Logistics for RTW & Forward dispatches
Sourcing
Order placement, Price negotiation & finalization, Follow-up on delivery, ensure OTIF, Sampling and fabric development required by Brand for RS
Manager
T.C.N.S. Limited
01.2005 - 10.2006
Profile
Costing, Negotiation, Order Closure, Placement of Orders and Interact with buying office / liaison office to ensure smooth flow of orders
Sourcing fabrics from both Far-East & Domestic Fabric Suppliers, Price negotiations of the Purchases and identification of new vendors
Overall responsibility of Fabric Development and Production, Approvals, Quality and delivery.
AM
Arvind Brands Limited
11.2003 - 12.2004
Profile
Costing, Negotiation, Order Closure, and Placement of Orders
Developing new fabrics to make the brand in having an upper hand against other brands in the market, Sourcing fabrics from both Far-East & Domestic Fabric Suppliers, Price negotiations of the Purchases and identification of New Vendors
Overall responsibility of Fabric Development and Production, Approvals, Quality and delivery for brand LEE
Manager
Good Earth Clothing Co. Limited
02.1999 - 10.2003
Profile
Costing, Negotiation, Order Closure, Placement of Orders
Sourcing fabrics from both Far-East & Domestic Fabric Suppliers, Price negotiations of the Purchases and identification of new vendors
Overall responsibility of Fabric Development and Production, Approvals, Quality and delivery
Fabric Coordinator
Eros Overseas Pvt. Ltd
06.1997 - 01.1999
Profile
Development of Samples, Follow-up's of Orders and inspection of Fabrics
Placing orders & finalizing fabric prices, Follow-up of fabric orders (from dyeing, production & dispatch of fabrics) Co-ordination with Garment unit, developing new samples with available market source, ensuring it meets strict requirements of clients
Production Coordinator
Brinda Exports
12.1995 - 05.1997
Profile
Development of Samples, Follow-up's of Orders and inspection of Fabrics
Follow-up of fabric orders (from dyeing, production & dispatch of fabrics) & Co-ordination with buyers for inspection and dispatches, handled end to end responsibilities from fabric to garment production for an Australian label
Initially began my journey in Arvind by focusing on Fabric Sourcing, Subsequently, transitioned into the brand team, expanding my responsibilities and contributing to brand development
Later, transitioned once again, this time into the Supply Chain Planning & Operations department, where I mastered my skills in managing and optimizing supply chain processes, with this I was entrusted the responsibility to being a core member of the SAP implementation team
Awarded the Certificate of Excellence twice, once awarded by the MD and the second time by the CEO
First award was granted for demonstrating exceptional agility in responding to a fire accident that resulted in the loss of the entire merchandise, Swiftly developed and executed alternative solutions to minimize the impact on business
Second award was received for successfully developing and implementing a Road Show order booking software, this innovative solution significantly reduced the order processing time from 20 days to almost zero, resulting in zero errors and enabling a transparent flow of data
Established standard operating procedures (SOPs) for supplying merchandise to the liquidation channel, resulting in a healthy bottom line and quality products
Developed clear SOPs for handling returns, ensuring efficient and effective processes, which reduced multiple follow-ups by different teams, smoother process and data flow, reduced infinite timelines to planned 90 days, hence effective turnaround of inventory for upcoming EOSS and this paved way for providing a minimum of 30,000 units of size-set stocks every season from pull back to Online billing and this ensured topline revenue of 3 crores
Led the initiative to identify new fabrics for the launch of the Party wear collection "NEON" in the brand LEE
Collaborated on a project to create and develop a distinctive category of yarn-dyed indigo's specifically for shirting, procured from decentralized sources.
Effectively strategized and implemented the procurement and delivery of Shawls for the label Cecil, marking a successful new venture for the TCNS
IT SECURITY AND COMPLIANCEANALYST at Kyndryl Solutions Private Limited(IBM India Pvt. Limited)IT SECURITY AND COMPLIANCEANALYST at Kyndryl Solutions Private Limited(IBM India Pvt. Limited)