Kumar Aryan
Customer Support Specialist
Bangalore , Karnataka
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
IPT Account Manger
Simply Vyapar app pvt .ltd
Bangalore (Karnataka)
08.2022 - Current
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Secured private information to maintain customer confidence and protect operations.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Communicated well with broad range of professionals to promote [Product or Service].
- Worked independently with minimal supervision.
- Generated advertising brochure for vendor use.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
Business Development Executive
Betterhalf Pvt.Ltd
Bangalore (Karnataka)
04.2022 - 08.2022
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Conducted market research to discover new leads, opportunities and messaging.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Implemented systems and procedures to increase sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Floor Manager
Lakme Salon
Ranchi (Jharkhand)
02.2021 - 04.2022
- Developed and generated daily, weekly and monthly service and sales reports with Zenoti .
- Developed team communications and information for meetings.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Collaborated with team members to achieve target results.
- Drove operational improvements which resulted in savings and improved profit margins.
- Used Microsoft Word and other software tools to create documents and other communications.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Supervised guests at front counter, answering questions regarding products.
Sales Executive
Ultratech cement
Patna (Bihar)
10.2019 - 02.2021
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Analyzed sales data and kept up to date with market trends.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Built lasting relationships with clients through outstanding customer service interactions.
- Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance.
- Set and achieved company defined sales goals.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Prepared and deliver customer sales quotes.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
Education
Bachelor of Commerce -
Patna University
Patna (Bihar) 07.2018 - 07.2022
Intermediate in Commerce -
BD Collage
Patna (Bihar) 04.2016 - 03.2018
Matriculation -
BPL Residential Public School .
Patna (Bihar) 04.2013 - 04.2016
Skills
Accounting knowledge
Certification
Diploma In Computer Application
Timeline
IPT Account Manger
Simply Vyapar app pvt .ltd
08.2022 - Current
Business Development Executive
Betterhalf Pvt.Ltd
04.2022 - 08.2022
Floor Manager
Lakme Salon
02.2021 - 04.2022
Sales Executive
Ultratech cement
10.2019 - 02.2021
Bachelor of Commerce -
Patna University
07.2018 - 07.2022
Intermediate in Commerce -
BD Collage
04.2016 - 03.2018
Matriculation -
BPL Residential Public School .
04.2013 - 04.2016
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