Kumarasan Arumugam
Chinnasalem,Tamil Nadu
Summary
Experienced in business process optimization, customer satisfaction, and team leadership. Aims to leverage expertise in a results-driven organization to drive operational efficiency, continuous improvement, and strategic growth. As a Human Resources professional, commitment lies in enhancing employee satisfaction and managing efficient HR operations. Proven ability to support recruitment, handle employee relations, and facilitate training programs. Known for strong collaboration skills and adaptability in dynamic work environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Web Tech
07.2020 - 09.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Coordinated with external recruiters to fill vacancies efficiently, aligning talent acquisition with organizational needs.
Business Process Enabler
TATA Consultancy Services TCS
01.2013 - 01.2015
- Spearheaded cross functional task management, ensuring effective task allocation, progress monitoring and timely completion for high - priority
- Analyzed performance metrics and identified areas for process improvement, enhancing workflow efficiency by 15%
- Resolved complex customer queries collaborated with team members, delivered prompt solutions, improving client satisfaction
- Collaborated with management on risk assessment to improve service delivery and mitigate potential
- Facilitated training sessions on new procedures, fostering a culture of collaboration and knowledge sharing among team members.
Education
MBA - Human Resources and Marketing
Tagore Institute of Engineering And Technology
Deviyakurichi,Salem (DT)09.2017
B.C.A - Computer application
K.S.Rangasamy College of Arts And Science
Tirchangode05.2013
Skills
- Microsoft Office Suite
- Quality assurance
- Task Delegation
- Resource allocation
- Risk mitigation
- Performance analysis
- Workflow automation
- Employee engagement
- Talent Development
- Recruitment support
- Performance management
- Administrative skills
- Office administration
- Team player
- Human resources support
Certification
- SPSS Software training, TIET, Deviyakurchi, Statistical analysis
- Advanced SPSS training, Loyola College of Education, State level training on data modeling
- Industrial training, Awin Milk, Salem, Production workflow training
- Human Resource training, WebTech, Bengaluru
Languages
English
Tamil
Disclaimer
Here by I declare that all information given above is true and best of knowledge.
Timeline
Human Resources Assistant
Web Tech
07.2020 - 09.2024
Business Process Enabler
TATA Consultancy Services TCS
01.2013 - 01.2015
- SPSS Software training, TIET, Deviyakurchi, Statistical analysis
- Advanced SPSS training, Loyola College of Education, State level training on data modeling
- Industrial training, Awin Milk, Salem, Production workflow training
- Human Resource training, WebTech, Bengaluru
MBA - Human Resources and Marketing
Tagore Institute of Engineering And Technology
B.C.A - Computer application
K.S.Rangasamy College of Arts And Science
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