Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
References
Languages
Languages
Timeline
Generic
Kumarasan Durai

Kumarasan Durai

FRAUD AND RISK CONTROL MANAGER
Chennai,TN

Summary

To enhance my professional skills, capabilities, and knowledge in an organisation that recognises the value of hard work and trusts me with responsibilities and challenges.

I am a qualified fraud analyst with over 13 years of experience in credit and debit card operations and the loan department. Capable of handling emails and calls with the customer or business efficiently, supporting teams to work in sync with the corporate set parameters, and motivating them to achieve business and individual goals. Ability to prioritise and manage work in a fast-paced environment. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management, and problem-solving skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

Religare Housing Development Finance Corp Ltd
Chennai
07.2023 - Current
  • Maximised performance by monitoring daily activities and mentoring team members
  • Cross-train existing employees to maximise team agility and performance
  • Onboarded new employees with training and new hire documentation
  • Accomplished multiple tasks within established timeframes
  • Managing authorization data for 21 types of loans
  • Vendor management
  • Seeding and Mystery Shopping
  • Samplers' management
  • Vendors Empanelment
  • Hygiene calls to check the sourcing mechanism
  • Investigation of Fraud Cases
  • Skip tracing fraudulent customers
  • Mails Handling
  • We are taking care of OTC, OCR, POST FCU,etc
  • Collateral Cross Check
  • Property valuation
  • Handled systems: KARZA, FINNONE, WEBMAIL OUTLOOK

Deputy Manager

Hdfc bank ltd
Chennai
02.2020 - 07.2023
  • Managing authorization data in 21 types of loans
  • Vendor management
  • Seeding for our Bank sales vendors
  • Samplers' management
  • Vendors and DSA Empanelment
  • Hygiene calling to check executive management
  • RIMS Updating on Risk alert cases
  • Site visit for high-value loans (Premium Auto Loan)
  • DSA, Vendor, and Sampler's training on monthly basis
  • Mails handling (Queries which are escalated by the business team)
  • Cross valuation for vendors reports, UV check for agriculture loans documents, Crime check, Company categorization
  • Supervised and motivated 40 staff employees
  • Handled systems: LOS, RIMS, VBMS, LOTUS NOTES WEBMAIL, PAN VERIFICATION, SYSTEM, FLEXCUBE, LOS

Senior fraud analyst

Standard chartered bank
Chennai
02.2016 - 02.2020
  • Motoring customer cards transaction & validating the same
  • Authorizing & Declining the same if any issues in it, through Inbound & Outbound calls
  • Action incidents are alerted by various Detection tools to take all necessary steps to mitigate fraud and information security risks
  • Investigate the legitimacy of suspicious events/transactions in accordance with Bank Standard Operating Procedures 24/7
  • Research fraud and security-related trends and emerging issues
  • Sharing and effective utilization of the best practices of Credit Card Fraud prevention tools
  • Provide recommendations to managers for new business rules to increase the effectiveness of current fraud detection systems and action if approved
  • Identifying POS/CPP during Fraud Trends & highlighting the team to set of Rules
  • Weekly Calls with Country Stake Holders, discussing fraud trends & action to be taken on it
  • Review of Refer to Issuer blocked cards and release of same based on the Fraud trends in order to limit the referral cost to the bank
  • Internally coordinating with Charge Back Team, Collections Unit, Cards Operations Underwriting, and Phone Banking Units & Externally with Customers, Acquiring & member banks, and all Vendors
  • Countries Handled: Around 21 Countries, Mainly Singapore in Asia, UAE in Gulf, UK - Jersey, Europe, India, Greater China & HK

Fraud analyst

Tata consultancy services
Chennai
08.2012 - 02.2016
  • To enhance my professional skills, capabilities, and knowledge in an organisation that recognises the value of hard work and trusts me with responsibilities and challenges
  • Played a vital role in detecting fraud in credit and debit card operations
  • Training the new joiners in a proper manner with appropriate training materials
  • SKILLS: Teamwork and leadership, Engagement with Customers and Country Heads, Risk management and fraud control, Business Strategy and Planning, Analysed large amounts of data to find patterns of fraud and anomalies, Implemented internal controls to maintain the integrity and accuracy of financial records, Tracked fraud cases and monitored trends to develop strategies for prevention, Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity

Education

Bachelor Of Applied Science - Information System Management

AM JAIN COLLEGE
Meenambakkam
05.2012

Skills

  • Fraud detection
  • Teambuilding
  • Analytical and Critical Thinking
  • Teamwork and leadership
  • Engagement with Customers and Country Heads
  • Risk management and fraud control
  • Business Strategy and Planning
  • Data analysis
  • Internal controls
  • Financial integrity
  • Fraud prevention strategies
  • Transaction review
  • Team leadership
  • Risk management
  • Vendor management
  • Stakeholder management
  • Decision-making
  • Coaching and mentoring
  • Time management
  • Cross-functional team management
  • Relationship building
  • Innovation management

Certification

Forensic Accounting and Fraud Examination, 09/2020

Accomplishments

  • Zonal winners in football in Kanchipuram in 2008.
  • The school secured first place in accounts, commerce, and economics at HSLC in 2009.
  • The school secured first place in the Genesis pre-board exam in 2009 and secured fourth place in the HSLC exam in 2009.
  • The department secured third place in the college's fourth semester in 2011.
  • Runners-up in the inter-college cricket tournament 2011-12.
  • Received an on-the-spot award in March 2014 for identifying six frauds in a day.
  • Received an on-the-spot award in June 2014 for fraud saves in APAC amounting to $2,000.
  • Received an on-the-spot award in September 2014 for fraud saves in EMEA amounting to $4,019.
  • Received an on-the-spot award in November 2014 for being helpful and supportive to my team in a critical situation.
  • Best new joiner award for saving $50,000 in pre-chargeback recovery at SCB GBS Pvt Ltd from 2016 to 2017.
  • Certified in forensic accounting and fraud examination at West Virginia University in November 2020.
  • Received a Silver Star award for collected penalties in a process lapse case in September 2020.
  • Received a Wow Card for successfully completing seeding in AL in January 2022 (first time in AL product).
  • Received a Wow Card for successfully completing seeding in TWL in February 2022 (first time in TWL product).
  • Received a Wow Card for successfully completing seeding in PL in March and April 2022.
  • Yellow belt certified in Lean Six Sigma in September 2022.
  • Received the Star of Qatar award for Q2 (July 2024 to September 2024) for skip tracing a long-back skipped customer and obtaining the settlement amount from him.

References

  • Senthil Velan, SCB, +91 99413 52640
  • Ramesh Kumar Paramasivam, VP HDFC, +91 93873 36327

Languages

  • Tamil, Bilingual or Proficient (C2)
  • English, Advanced (C1)

Languages

Tamil
First Language
English
Advanced
C1

Timeline

Manager

Religare Housing Development Finance Corp Ltd
07.2023 - Current

Deputy Manager

Hdfc bank ltd
02.2020 - 07.2023

Senior fraud analyst

Standard chartered bank
02.2016 - 02.2020

Fraud analyst

Tata consultancy services
08.2012 - 02.2016

Bachelor Of Applied Science - Information System Management

AM JAIN COLLEGE
Kumarasan DuraiFRAUD AND RISK CONTROL MANAGER