Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kumaraswamy DG

Bengaluru

Summary

IT professional with 10+ years of experience in various roles, including Azure DevOps Engineer, Production Support Engineer, Java Support Engineer, Manual Tester, and Queue Manager. Strong background in managing cloud technologies and ensuring smooth system deployments. Focus on maintaining optimal performance and resolving issues. Dedicated to improving processes and ensuring high software quality. Adaptable and quick to respond to changes. Excel at efficiently getting critical applications up and running. Seeking a challenging environment to expand skill set and make positive contributions to the team.

Overview

10
10
years of professional experience

Work History

Azure DevOps Engineer

Infosys
08.2014 - 10.2024

Azure DevOps Engineer

Volvo | Worked as Azure DevOps Engineer July 2022 - Oct 2024

  • Creating AKS Cluster through terraform scripts by automation in Dev, Int, QA, UAT, Pre-Prod and Production.
  • Create CI/CD pipelines for infrastructure deployments in Azure.
  • Maintain product team permissions in Azure resource groups and on Azure services.
  • Creating and maintaining the Azure Service principles to use in CI/CD pipelines.
  • Creating Azure DNS creation and add/remove subdomains from it.
  • Working with the Azure Key vaults to maintains the secrecy of the important information.
  • Creating VNet, Subnets and NSG rules for the security of the VMs/Node Pools.
  • Creating Load balancers in project for the external traffic to access the application that is inside the AKS cluster.
  • Implemented and managed Kubernetes clusters across multiple environments in Azure AKS, ensuring seamless scalability and high availability.
  • Automated deployment and monitoring of applications in Azure AKS using Helm, Terraform, and CI/CD pipelines for efficient multi-environment management.
  • Deployed microservices in Azure AKS clusters using Azure Pipelines, automating build, test, and release processes for seamless application delivery.
  • Implemented and maintained New Relic monitoring for Azure AKS microservices and infrastructure, enabling proactive performance tracking and issue resolution.
  • Identified and resolved security vulnerabilities in Docker images by implementing scanning tools and remediation practices, ensuring compliance with best practices and security standards.
  • Write scripts to install the tools in GitHub Hosted-Agents for CI/CD process.
  • Creating branching Strategy for build and release. Merging the Branches for Integration.
  • Work with Development and Testing teams to establish a build schedule, execute the builds and troubleshoot build failures.
  • R&D on the new tools which suits for the application.
  • High level of understanding and experience of continuous Integration, Continuous Delivery (CI/CD), Agile and other DevOps related methodologies.
  • Writing PowerShell scripts for automating repetitive tasks.
  • Administered merge, build and deployment of the application to all the environments.

Young Living | Worked as Azure DevOps Engineer Mar 2020 - Apr 2022

  • Created Azure Web App Services by using Terraform templates through CI/CD pipeline from Azure DevOps.
  • Effectively using Azure Backend storing the Terraform state configurations.
  • Created a modular architecture in Terraform for better reusability. And Maintenance of the modules in repository and make sure that are available to other to reuse.
  • Create and Maintain the Azure Front Door and WAF firewall using Azure Biceps.
  • Provide Permissions to the product team and others to view the resources.
  • Developed build definition and release definition for deploying application using Azure DevOps.
  • Deployed and configured Git repositories with branching, forks, tagging and notifications.
  • Create a branching strategy for the project in GitHub and guide the teams to follow the strategy.
  • Writing YAML definition files for both Infra and application deployment.
  • Conduct weekly syncup meetings to get the upcoming changes and make infra changes.
  • To maintain the quality and to check the malfunctions in code, we review Code and approve PullRequests.
  • Developing the utility scripts to effectively reduce the time and manual effort.
  • Capturing the failovers and rectify the issues in created infrastructure, Update the infra with new changes.
  • Worked with QA teams, Business teams, DBA teams and Operation teams to identify QA and UAT cycles release schedule to non-production and production environments.
  • Experienced in cloning the repository and creating branches and tags from master to separate build system.
  • Provide support for hosting team in case of production issues.
  • Automate the fortify Scan in the pipelines for configuring and troubleshooting Fortify (code quality) scans.
  • Creating Azure VMSS for running the Build Agents through the Azure DevOps.
  • Create Azure DevOps Agent Pools and deploy the self-hosted agents in the virtual machines.
  • Creating Service Connections in Azure DevOps and maintains permissions for them.
  • Experience with Azure Boards for tracking the work process and sprints.

KONE Corporation | worked as OSS Queue Manager Mar 2018 - Dec 2019

  • Managed OSS queue operations for the European region, focusing on user support.
  • Utilized ServiceNow to handle user tickets for Category 3 (CAT3) sites.
  • Coordinated with Category 1 (CAT1) and Category 2 (CAT2) OSS engineers for incident follow-up.
  • Supported field engineers during visits to CAT3 sites for reimaging and troubleshooting.
  • Maintained attendance records and assisted users with issues including MFA and password resets via Azure AD.
  • Troubleshot user issues within OSS scope, ensuring minimal disruption to operations.
  • Generated and analyzed reports from ServiceNow for monthly performance reviews.
  • Managed aging tickets to enhance operational efficiency.

Boeing | worked as Manual Testing Engineer Mar 2017 - Feb 2018

  • Conducted functional testing of Boeing documentation received daily.
  • Created and managed issues in Azure Test plans, executing test plans effectively.
  • Executed manual test cases based on product requirements to ensure quality.
  • Collaborated with the development team to clarify test case requirements.
  • Documented test case results daily and communicated findings with the development team.
  • Developed test cases for newly identified bugs and summarized findings for the Test Lead.

Renault worked as Java Support Engineer Dec 2014 - Jan 2017

  • Provided Level 2 support for Java applications, ensuring timely resolution of issues.
  • Utilized the Chipre Ticketing Tool for issue management and resolution.
  • Monitored data processing on Linux servers using Putty, ensuring system performance.
  • Conducted debugging of Java applications to identify and resolve issues effectively.
  • Created and managed user stories, bugs, and epics in JIRA for project tracking.
  • Validated master data in SAP Logon to ensure task completion and accuracy.
  • Served as the Single Point of Contact (SPOC) for two key Java applications.
  • Facilitated weekly and monthly team reviews to assess issue status and project progress.

Education

MCA - Computer Applications

Sri Vidyanikethan Engineering College
2013

Skills

  • Cloud Platforms: Azure
  • Configuration Management: Ansible
  • Continuous Integration/Delivery: Azure pipelines
  • Version Control: Azure Repos, GitHub, Git Lab, Bit bucket
  • Containerization: Docker, Kubernetes
  • Scripting Languages: Shell, Python
  • Infrastructure as Code: Terraform
  • Monitoring and Logging: Azure Monitoring ,New Relic, Prometheus, Grafana

Languages

English
Upper Intermediate
B2
Telugu
Proficient
C2
Tamil
Beginner
A1

Timeline

Azure DevOps Engineer

Infosys
08.2014 - 10.2024

MCA - Computer Applications

Sri Vidyanikethan Engineering College
Kumaraswamy DG