Kumaravelu Raja

• Assisted in the development and implementation of training programs for new employees.
• Maintained records of employee training activities and performance evaluations.
• Planned and organized workshops, seminars, and other learning events for staff members.
• Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
• Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
• Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.

• Greeted and checked in guests, ensuring all information was accurate and up-to-date.
• Provided excellent customer service to ensure guest satisfaction.
• Responded promptly to guest inquiries and requests via telephone, email, and in person.
• Managed the daily operations of the front desk, including reservations, check-ins and check-outs, room assignments, and billing inquiries.
• Processed payments accurately using a point of sale system.

• Directed team of 10-15 crew members in daily operations and assigned tasks.
• Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
• Trained new hires on job duties, safety protocols, and company policies.
• Maintained accurate records of employee attendance, hours worked, vacation time.

• Assisted in the coordination of food delivery to guests' tables.
• Monitored food quality and presentation standards.
• Ensured that all kitchen staff adhered to food safety regulations.
• Maintained stock levels of dishes and ingredients in the kitchen.
• Assigned tasks to other Food Runners when needed.
• Verified orders with customers before delivering them.

• Assisted students with safe and orderly boarding and exiting of vehicle.

• Secured passengers for transportation by buckling seatbelts or fastening

wheelchairs with tie-down straps.

• Provided boarding assistance to elderly, sick or injured people.

• Responded to transportation questions and requests for information from

children and parents.

• Optimized seating arrangements based on changing circumstances.