KUMAR B N

Versatile, passionate, organized and people-oriented Resource Management professional with expertise in instituting and sustaining processes and systems. Demonstrated skill in effectively managing the team and create a positive work environment.

Resourceful Project Manager with 7+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Determined to adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Honored with “Drona” award twice for 2 times for the FY-22 & FY-23 (SIEMENS)
• Honored with Medallion Awards twice in the same FY 20-21 for automating process (SIEMENS)
• Honored with “Extra-Milestone” and “Savior” awards for incorporating new technologies in process (SIEMENS)
• Recognized with multiple “Orchard” points for ideating and developing macro templates to another team
• First in Service line to receive “STAR” Awards (SIEMENS)
• Recognized with Awards in HOF (Hall of Fame) multiple times in FY-21,22 & 23 (SIEMENS)
• Honored with 6 consecutive awards from COO (Chief Quality Officer) for successful completion of “Pragati” with customer centricity, process excellence, personal excellence, people excellence and contribution to Wipro's quality and continuous improvement journey during the financial year 2016-17 (WIPRO)
• Awarded with “Above and Beyond” at KPMG award from business for designing best Net Factor Recovery (NFR) macros
• Instrumental in creation of Macros
• Online assistance over conference to set and configure process mechanism from a remote place (HGS)
• Significant contribution in the creation of time tracker in Excel to measure average case handling time of team members
• Busy Bee and Top Gun awards from Hinduja Global Solutions management (HGS)
• Received best Feedbacks & Appreciation for Topper Award from HGS – Hinduja Global Solutions management (HGS)
• New SPARK for improvising process got implemented (HGS)

• Improved customer satisfaction ratings by 3% by meeting client expectations in project on time with quality.
• Completed the Navigate+ Project on time and EUR 30,000 saved in FY.
• Presented with the DIGI WIZARD Award for spurring more than 100% growth for 3 consecutive months.
• Reduced department operating costs by 10% in 6 months.
• Saved the company EUR 28,000 over a year by implementing a successful productivity improvement plan.
• Supervised team of 10 staff members.
• Used Microsoft Excel to develop small scale automation in business.
• Collaborated with team of 40 in the development of Letter Ease.
• Documented and resolved KPI management dashboard in BI which led to effective visibility to business and to explore new window for more process related improvement.