Python
Kumardev Banduke
Lead- Project Manager
Mumbai
Summary
Accomplished PMI Certified Project Manager with over a decade of hands-on expertise overseeing the complete project lifecycle, from initial conceptualization through to successful execution and closure. Adept at delivering visionary leadership, strategic direction, and technological prowess to steer the course of technology and product development, catalyzing business growth and agility. Renowned for exemplary negotiation, organizational finesse, relationship cultivation, problem-solving acumen, and adept interpersonal abilities, all complemented by seamless cross-cultural adaptability and a flair for creative solutions.
Overview
11
11
years of professional experience
3
3
Certificates
1
1
Language
Work History
Lead Project Manager
Cimpress
Mumbai
05.2023 - Current
- Oversaw large portfolio of 10+ projects along with a team of 4 project Managers and support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored program progress, identified risks and implemented corrective measures to acquire success.
- Developed and led a multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Analyzed project data to identify current and future risks and check for are of improvement.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs.
- Leading Biweekly Governance call to provide program updates to Major stakeholders and Management.
- Serving as a major point of contact for escalations management across all projects.
Project Manager
Ugam solutions, A Merkle Company
Mumbai
09.2019 - 05.2023
- led and inspired a dynamic team of 15 developers in executing 15+ complex data management projects and exemplified effective ways of working, fostering strong cross-functional relationships to drive the achievement of project objectives.
- Acted as a role model for transparent and trustworthy communication by applying communication concepts, tools, and techniques, ensuring accurate interpretation of ideas, information, and needs to facilitate collaboration.
- Working closely with business sponsors to define success metrics and criteria, and throughout project lifecycles also built a lead and led 3 teams by creating a motivating and productive work environment. consistently met all project commitments by maintaining a CSAT of 8 out of 10 for 90% of projects. effectively removed obstacles to facilitate a smooth workflow.
- collaboratively defined scope, goals, and deliverables aligned with business objectives and skillfully evaluated trade-offs between project factors such as size, complexity, cost, urgency, risk, and stakeholder value, fostering informed engagement and data-driven decision-making.
- To ensure robust governance created 2 effective project tracking tools and implemented reporting mechanism to ensure the timely generation of governance reports for all stakeholders. Diligently managing project budget variance, scope changes, and enforcing compliance.
- In the realm of time management, successfully developed and executed 95% of projects within schedules and agreed-on timeframes, gaining agreement and monitoring progress while implementing change control mechanisms to accommodate evolving project needs.
- To maintain quality, established and executed quality assurance processes, driving continuous improvement in project quality. Implementing a quality assurance mechanism to increase quality standards up to 95% achieved and maintained quality objectives, standards, and levels within the project plan, enhancing overall project outcomes.
- To address risks and issues, proactively created and executed risk mitigation strategies, anticipating, assessing, and resolving project risks as they arose, while fostering a culture of risk awareness and compliance.
Assistant Manager - Implementation
Cnergyis Infotech Pvt Ltd
Mumbai
06.2017 - 08.2019
- Led a dynamic 5-member team in the successful implementation of SaaS-based HRMS products, specializing in financial domain Clients.
- Functioned as the pivotal liaison between clients and the organization, orchestrating seamless communication and collaboration throughout the entire implementation lifecycle.
- Directed end-to-end project management activities, encompassing initiation, planning, execution, monitoring, and control, while also creating comprehensive requirements documentation and Solution Design Documents for tailored modules.
- Demonstrated astute leadership by navigating and resolving business, partner, and technical challenges, overseeing concurrent complex implementations, and maintaining stakeholder engagement through Governance calls, ultimately equipping key personnel to operate the HRMS platform adeptly.
Team Lead – Technical Support
Cnergyis Infotech Pvt Ltd
Mumbai
04.2015 - 05.2017
- Delivered comprehensive technical support for HRMS products across 10 clients, leveraging backend expertise.
- established adept time management skills, thriving in fast-paced settings, and actively contributed to local community organizations.
Technical Support Executive
Cnergyis Infotech Pvt Ltd
Mumbai
05.2014 - 03.2015
- Efficiently managed support portal, resolving 20 daily tickets, while coordinating with multiple clients to diagnose and rectify technical issues, enhancing application performance.
Technical Support Executive
Cellent Technologies
Mumbai
09.2012 - 04.2014
- Led 24x7 customer network outage support, achieving 99.99% system availability and delivering elite technical assistance, troubleshooting critical issues, and providing seamless connectivity solutions.
Education
Bachelor of science Information Technology (BSC - IT
Mumbai University
Mumbai 05.2009 - 2012.04
Skills
Project Management
undefinedAccomplishments
- Managed a portfolio of customers with MRR over $30k; increased annualized revenue by 5% with consistent engagement with client mechanisms; Worked with teams across geographies.
- Improved customer satisfaction ratings 30% by taking continuous feedback and showing improvement.
- Collaborated with team of 15 in the development of Eileen fisher project.
- Reduced costs through productivity enhancement programs. Managed 100% SLA adherence & service quality ; gained respect organization-wide for the team
- Recognized wit " Best leadership" award for year 2021 in Ugam solution.
- Recognized as "Star Performer" in year 2018 in Cnergyis infotech.
Certification
PMI Certified Project Management professional
Timeline
Lead Project Manager
Cimpress
05.2023 - Current
PMI Certified Project Management professional
02-2023
Google Certified Agile Project Management
01-2023
AWS Certified Developer – Associate
02-2021
Project Manager
Ugam solutions, A Merkle Company
09.2019 - 05.2023
Assistant Manager - Implementation
Cnergyis Infotech Pvt Ltd
06.2017 - 08.2019
Team Lead – Technical Support
Cnergyis Infotech Pvt Ltd
04.2015 - 05.2017
Technical Support Executive
Cnergyis Infotech Pvt Ltd
05.2014 - 03.2015
Technical Support Executive
Cellent Technologies
09.2012 - 04.2014
Bachelor of science Information Technology (BSC - IT
Mumbai University
05.2009 - 2012.04
Software
C,C
Google Cloud Platform
Big Query
Microsoft SQL Server
Informatica
AWS
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