KUMARI DEEPIKA
WELCOME DESK
PATNA,BIHAR
Summary
WELCOME DESK with over 2.8 years of successful experience in CUSTOMER SERVICE . Recognized consistently for performance excellence and contributions to success in BANK industry. Strengths in CUSTOMER SERVICE and PROBLEM SOLVING backed by training in COMMERCE
Overview
6
6
Certifications
3
3
years of post-secondary education
3
3
years of professional experience
Work History
WELCOME DESK
HDFC BANK
PATNA, BIHAR
01.2019 - Current
provide consistent quality customer service to all customer
Handling all type of customer instruction
handling locker operation
Maintain knowledge of all bank products and services
Assist customer to resolve customer queries
Achieve 100% sales target set by the branch manager
Cross sell and enhancing relationship with existing customers
Quick resolution for customer queries
Education
B.COM - COMMERCE
PATNA WOMENS COLLEGE
PATNA 06.2015 - 03.2018
Skills
Front desk experience
undefinedCertification
IRDA
PAINTING
MADHUBANI PAINTING AND SKETCHING
Timeline
WELCOME DESK
HDFC BANK
01.2019 - Current
B.COM - COMMERCE
PATNA WOMENS COLLEGE
06.2015 - 03.2018
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