5
KUMARI PINKI
Gurugram
Summary
High-performing Lead Business Analyst with 6+ years of experience across cybersecurity, SaaS, RPA, and fin-tech. Expert in end-to-end product lifecycle management, Agile delivery, and translating regulatory frameworks into scalable solutions.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Lead Business Analyst
TAC Security
Delhi
09.2023 - Current
- Lead end-to-end business analysis for cybersecurity platforms including ESOF, CASA, Socify, and Cyberscope
- Own requirement strategy aligned with SOC operations, compliance frameworks, and enterprise security needs
- Translate complex security and regulatory requirements into functional specifications and Agile user stories
- Primary liaison between SOC teams, product owners, engineering, QA, and enterprise clients
- Manage product backlogs, prioritization, sprint readiness, and UAT governance
- Maintain end-to-end requirement traceability from ideation through production release
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
- Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
- Achieved timely delivery of critical projects through effective prioritization of tasks based on urgency, importance, dependencies, resources availability.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Business Analyst / RPA Specialist
Pinnacle Big Way LLC
Gurugram
06.2022 - 03.2024
- Defined business and functional requirements for RPA initiatives
- Conducted process analysis to identify automation opportunities
- Developed process flows, functional documentation, and use cases
- Supported UAT planning, execution, and sign-off
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Business Analyst / Project Coordinator
Akounto Pvt. Ltd
Gurugram
09.2021 - 01.2023
- Gathered and documented requirements for SaaS accounting platforms
- Managed timelines, risks, stakeholder communication, and UAT cycles
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Business Analyst / Team Lead
Revinfotech
Gurugram
08.2020 - 05.2021
- Led BA teams, Agile ceremonies, documentation, and UAT governance
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
Education
MBA - Information And Communication Technology
NMIMS Deemed-to-be-University
Mumbai06.2024
Bachelor of Science - Computer And Information Sciences
Sikkim State University
Sikkim04.2018
Skills
Cybersecurity
Agile
UAT
SIEM
SDLC
Power BI
Stakeholder management
Product management
Software development life cycle
User acceptance testing
SQL proficiency
Functional specifications
Use case development
Requirements gathering
Workflow Analysis
Business process improvement
Product development
Quality assurance
Information modeling
SAP
Accomplishments
- Enhanced development velocity by 20%
- Reduced defect leakage through clear acceptance criteria
- Faster UAT sign-off with structured test plans
- Improved delivery predictability
Software
Certification
PMP (Udemy)
Timeline
Lead Business Analyst
TAC Security
09.2023 - Current
Business Analyst / RPA Specialist
Pinnacle Big Way LLC
06.2022 - 03.2024
Business Analyst / Project Coordinator
Akounto Pvt. Ltd
09.2021 - 01.2023
Business Analyst / Team Lead
Revinfotech
08.2020 - 05.2021
MBA - Information And Communication Technology
NMIMS Deemed-to-be-University
Bachelor of Science - Computer And Information Sciences
Sikkim State University