Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kumari Prerna

Greater Noida

Summary

Results-driven Information Technology Analyst with expertise in IBM Workload Scheduler and batch job monitoring. Proven ability in incident management and performance analysis, focused on optimizing operational efficiency.

Overview

8
8
years of professional experience

Work History

Information Technology Analyst

Tata Consultancy Services (TCS)
Noida
10.2022 - Current

1. Working as an IBM Workload Scheduler (IWS) administrator for Unix and Windows environments.

2.Monitoring, scheduling, and administering batch jobs in IWS.

3. Installing the IWS application on new Unix and Windows servers, and upgrading to the latest fix pack versions.

4. Creating, modifying, and deleting jobs, job streams, users, and calendars in IWS.

5. Handling alerts and notifying users of any job/service failure through event rules, and troubleshooting issues to restore services.
6.Installing agents on new servers for scheduling new jobs and performing BAU tasks such as running ad-hoc jobs, re-running failed jobs, providing job logs, and retrieving job statistics.
7.Using reporting features for performance analysis and performing failover/failback during downtime of primary master servers to reduce business impact. 8.Working on risks and vulnerabilities and creating custom dashboards for critical applications. Actively involved in yearly password change activities for all users in the IWS tool.

Associate

Cognizant
Gurgaon
10.2021 - 09.2022

1.Worked on a development, maintenance, and enhancement project for policy and database administration in the Insurance domain, monitored with the Omni application (SunGuard).
2.Supported policies including 401(k), 457, and other defined contribution/defined benefit plans used as retirement solutions.
3.Contributed to migration of host systems while ensuring existing batch processes and business logic remained stable.
4.Responsibilities included code changes, issue analysis, unit testing, regression testing, bug fixing, and handling production abends/support.
5.Assisted in guiding new team members and collaborating closely with senior team members.

System Engineer

Infosys Ltd.
01.2018 - 09.2021

Worked in mainframe batch production support in the Wealth Management domain, including both support and re-engineering work.

2.Gained expert knowledge in the mainframe domain across 200+ applications, and an end-to-end understanding of mainframe EDW and Autosys supporting 250+ applications.
3.Monitored batch cycles and resolved production failures such as job abends, file transfer issues, permission problems, code errors, and connectivity failures.
4.Worked extensively on release management and batch optimization, performing end-to-end batch analysis for new applications and leading abend reduction initiatives. Used tools such as TWS, TOM, SPOOL, Connect:Direct, SPUFI, CAT5, BMP, and ServiceNow for incident and problem management.
5.Contributed to batch stability using the Scrum model and supported distributed batch management with Autosys.
6.Involved in requirement analysis, coding, unit testing, and deployment for a remittance platform.
7.Participated in software development across different phases using the Scrum model.
8.Worked extensively on ChangeMan, performing unit and regression testing during development and deployment.
9.Ensured accurate and timely status reporting as part of Scrum processes.

Education

Bachelor of Computer Applications - Computer Applications Development

Jagannath International Management School, GGSIPU
New Delhi
06-2017

Skills

  • IBM Workload Scheduler
  • Batch job monitoring
  • Performance analysis
  • Production support
  • Creation of IWS objects and scheduling them as per user requirements
  • IWS application installation
  • IWS application upgrade
  • Change management
  • Incident management
  • Risk assessment

Languages

English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Maithili
Beginner (A1)
A1

Timeline

Information Technology Analyst

Tata Consultancy Services (TCS)
10.2022 - Current

Associate

Cognizant
10.2021 - 09.2022

System Engineer

Infosys Ltd.
01.2018 - 09.2021

Bachelor of Computer Applications - Computer Applications Development

Jagannath International Management School, GGSIPU
Kumari Prerna