Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
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Kumar K Verma

Lucknow

Summary

Banking professional with extensive experience at Indian Bank, specializing in government relations and financial analysis. Demonstrated success in improving customer satisfaction and driving business growth through innovative fintech solutions. Skilled in team leadership and problem-solving, effectively managing diverse teams to meet strategic objectives and enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Chief Manager

Indian Bank
Lucknow
05.2024 - Current

Currently contributing as the Head of Resources and Government Relationship Cell for the state of U.P.

Primary K.R.A. Involve

  • Canvassing CASA Business
  • Close liaison with government officials.
  • Focus on new and existing schemes of government, and establishing or maintaining banking relationships.
  • Understanding the pain points of the schemes and providing tailored fintech solutions for effective monitoring and real-time MIS, and leveraging the solution of garnishing CASA business.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Curating tailored salary package solutions for government institutions and their part-time and full-time employees.
  • Spearhead the scheme if selected as the nodal bank.
  • Canvassing, handling, and maintaining SNA accounts, and providing the SNA monitoring dashboard.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Branch Manager

Indian Bank
Chennai
12.2022 - 05.2024
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Supervised staff performance and conducted regular training sessions on customer service.
  • Oversaw scheduling and resource allocation to optimize branch efficiency.
  • Analyzed financial reports to identify trends and inform decision-making processes.
  • Coordinated marketing efforts to promote banking products and services within the community.
  • Established relationships with local businesses to foster partnerships and growth opportunities.
  • Resolved customer complaints promptly to maintain a positive banking experience.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue.
  • Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
  • Participated in community events to promote brand awareness.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.

Senior Manager, Credit

Indian Bank
Kancheepuram
08.2020 - 12.2022
  • Evaluated loan applications to determine qualifications and compliance.
  • Underwriting the Loan Proposal (Retail, Agri, & MSME)
  • Conducted credit checks and analyzed financial statements thoroughly.
  • Reviewed documentation for accuracy before finalizing loan agreements.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Approved or denied loan applications based on established guidelines.
  • Approved loan within specified limits or referred to appropriate approval level.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Managed pipeline for originated loans through closing and complete required management reports.
  • Analysis of the Legal Scrutiny Report, Engineer Valuation on Collateral Offered.
  • Maintaining the Stock Statement Register, Audit Register, and Insurance Register to ensure the health of available securities.
  • Preparing CMA data and analysis of P&L and ABS of the company for ascertaining the cash flow and other indicators within the bank guidelines.
  • Conducted risk analysis to identify potential losses associated with certain loans.
  • Identified opportunities for cross-selling additional products and services.

Branch Manager

Indian Bank
Deoria (UP), Raebareli(UP), Bareilly(UP), Chengalpattu(T.N)
05.2016 - 08.2020

Upon completion of probation in June 2015, I spearheaded various branches at Deoria, Raebareilly, Bareilly, and Chengalpattu, ranging from a business mix of 40 crores to 350 crores.

Education

JAIIB -

IIBF
Mumbai
08-2022

Certificate in Commercial Credit - Commercial Credit

Moodys Analytics
02-2020

Bachelor of Technology - Biotechnology

Allahabad Agriculture Institute - Deemed Univ
Prayagraj
06-2010

Skills

  • Government relations
  • Financial analysis and loan underwriting
  • Fintech solutions and project management
  • Customer relationship management
  • Data analysis and marketing strategies
  • Team leadership and interpersonal communication
  • Problem solving
  • Branch management
  • Customer relationships
  • Approachable
  • Decision-making
  • Relationship management
  • Operations management
  • Excellent communication skills

Accomplishments

  • Successfully implemented tax collection module in nine Nagar Palika with CASA business of five crore
  • Successfully implemented API in CM Yuva Scheme with CASA business of 100 crore and TD business of 100 crore
  • UPSRTC salary package MoU for all employees with CASA business of 20 crores
  • Northern Railway salary package MoU for all employees with CASA business of 10 crores
  • Takeover of SNA account of Grant-in-Aid scheme under PM-AJAY of UPSCFDC, UP, with CASA business of 100 crores
  • Star Performer Reward while discharging duty as Branch Manager for achieving 7 out of 9 parameters in Q4, with growth in business to the tune of 27 crore

Languages

English
Proficient (C2)
C2
Hindi
Native
Native

Timeline

Chief Manager

Indian Bank
05.2024 - Current

Branch Manager

Indian Bank
12.2022 - 05.2024

Senior Manager, Credit

Indian Bank
08.2020 - 12.2022

Branch Manager

Indian Bank
05.2016 - 08.2020

JAIIB -

IIBF

Certificate in Commercial Credit - Commercial Credit

Moodys Analytics

Bachelor of Technology - Biotechnology

Allahabad Agriculture Institute - Deemed Univ
Kumar K Verma