Hi, I’m
Kumar Swamy B G
Clinical Manager
Bangalore
Summary
Dynamic Clinical Manager with a proven track record at Shushrusha Hospital, enhancing patient care standards and reducing medication errors through effective communication and clinical quality improvement. Skilled in case management and staff development, I foster team collaboration to optimize patient flow and achieve exceptional healthcare outcomes.
Overview
18
years of professional experience
Work History
Shushrusha Hospital
Clinical Manager
07.2017 - Current
Job overview
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Managed Number employees with various personalities and from different cultures for large Number-physician practice.
- Implemented new policies and educated staff on changes.
- Handled job duties for staff members which were unavailable or out of office.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
- Facilitate hiring of qualified Department Name personnel by interview applicants and making recommendations for employment.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Established patient feedback system to identify areas for service enhancement.
- Developed partnerships with local healthcare providers to expand patient access to specialized services.
- Achieved significant reduction in medication errors through rigorous overhaul of drug administration protocols.
- Maintained up-to-date knowledge of industry trends and best practices to inform ongoing improvements in clinical management strategies.
- Developed interdisciplinary care plans with input from physicians, nurses, therapists, and other healthcare providers for optimal patient results.
- Monitored all phone calls and scheduled appointments.
- Implemented cost-saving measures without compromising on quality of patient care.
- Created work schedules for Number employees and oversaw functioning of billing department.
- Reviewed operational policies and recommended solutions and change to medical director.
- Reduced hospital readmission rates by prioritizing discharge planning and effective communication between patients, families, and healthcare providers.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Coordinated multidisciplinary team meetings to streamline patient care plans, improving overall treatment outcomes.
- Optimized inventory management systems to ensure availability of critical supplies.
- Negotiated with suppliers to secure cost-effective purchasing agreements for medical equipment.
- Reduced patient wait times by optimizing clinic scheduling procedures.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Oversaw overall operation of nursing services and patient care.
- Enhanced patient care standards by developing and implementing comprehensive training for nursing staff.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Managed daily operations of Number-person clinic supporting approximately Number patients per week.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Enhanced communication with patients and their families to provide more personalized care plans.
- Streamlined patient admission and discharge processes, enhancing patient satisfaction and operational efficiency.
- Selected, promoted and terminated staff members.
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
- Followed informed consent processes and maintained records.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Reviewed referral information and kept track of intakes from various referral sources.
Shushrusha Hospital
Coordinator, Public Relations and Marketing
06.2014 - 08.2017
Bangalore Medical College
Staff Nurse
03.2008 - 06.2015
Job overview
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Mentored new nursing staff, supporting their professional growth and development.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Shushrusha Hospital
ICU Nurse
12.2007 - 06.2014
Job overview
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Continuously expanded clinical knowledge base through participation in educational workshops, seminars, and conferences related to critical care nursing.
- Mentored new ICU nurses, sharing knowledge and expertise to enhance their professional growth and development.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Improved patient outcomes by implementing evidence-based nursing practices in the ICU setting.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Participated in quality improvement initiatives aimed at enhancing overall ICU operations and patient care delivery systems.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Maintained strict adherence to infection control protocols, reducing hospital-acquired infections in the ICU setting.
- Provided emotional support to patients'' families while maintaining open lines of communication regarding treatment plans and progress updates.
- Served as a liaison between physicians, family members, and patients on complex end-of-life decisions within the intensive care unit.
Education
RGUHS & INCBangalore
B Sc Nursing
10.2021
Premier Institute of Nursing Gowribidanur
GNM
10.2007
Skills
Patient health education
Timeline
Clinical Manager
Shushrusha Hospital
07.2017 - Current
Coordinator, Public Relations and Marketing
Shushrusha Hospital
06.2014 - 08.2017
Staff Nurse
Bangalore Medical College
03.2008 - 06.2015
ICU Nurse
Shushrusha Hospital
12.2007 - 06.2014
RGUHS & INC
B Sc Nursing
Premier Institute of Nursing
GNM
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