Summary
Overview
Work History
Education
Websites
Certification
Timeline
Generic
KUMARSWAMY CHANDRASEKHARAIAH

KUMARSWAMY CHANDRASEKHARAIAH

Bengaluru

Summary

Overall, 23 years of total IT experience with over 16 years of experience in Program and Delivery Management with strong expertise in managing large-scale and complex programs. Additionally, have close to 4 years of hands-on expertise in executing Automation projects and managing product implementations across different geographies.

Overview

24
24
years of professional experience
4
4
years of post-secondary education
5
5
Certifications

Work History

Head of Implementation Success

Soroco India
12.2020 - Current
  • Heading Customer Success Team and managing product implementations of Soroco’s flagship product – Scout which is based on Task Mining and Process Discovery
  • Working closely with Product team driving improvements on product based on customer experience
  • Prior to Customer Success, headed Automation team for Soroco managing automation projects for various customers across geographies
  • Performed overall Project Execution and Delivery, Customer Management, Escalation Management, Stakeholder and Vendor Management
  • Responsible for account growth with new customers and expansions with existing customers.

Delivery Manager

GrayMatter Software Services
01.2018 - 10.2020
  • Managed overall delivery of company of all BI and Analytics projects
  • Setup of overall delivery structure and end to end delivery process for organization and established governance structures and operational plans that support strategy execution, cascaded strategic objectives to middle & lower-level teams
  • Managing various BI implementations for some of leading Airports which includes - Gatwick Airport, London, Winnipeg Airport, Winnipeg, Eldorado Airport, Bogota, BIAL, Bangalore, and Montevideo Airport
  • Working closely with CEO to achieve overall targets / goals in terms of delivery.

Portfolio Manager

Capgemini
06.2014 - 01.2018
  • Portfolio Manager managing delivery for 2 separate delivery units, Capital Markets and Enterprise Reconciliations handling overall team size of over 140+ resources
  • Managing multiple projects and programs with overall annual revenue of over $15 MM
  • Handling projects using DevOps, Agile SCRUM, Lean and Waterfall methodologies
  • Responsible for overall Project Execution and Delivery, Customer Management, Escalation Management, Stakeholder and Vendor Management.

Program Manager

Capgemini
04.2009 - 06.2014
  • Program Management at Onsite and Offshore locations, leading significant enterprise-wide transformation initiative to deploy standardized reconciliation solution, SmartStream, across RBC
  • Involved in Project Scoping, Planning, Developing WBS, Timelines, Project Execution, Project Delivery, Project Monitoring and Controlling, Project Tracking
  • Involved in Customer Management, Escalation Management and Vendor Management.

Service Delivery Manager

Capgemini
12.2007 - 04.2009
  • Performing Service Delivery Management of 80+ critical applications supporting Front Office, Mid Office and Back Office for RBC Capital markets
  • Managing Offshore teams and Overall Delivery
  • Incident & Problem Management
  • Client Coordination & Liaising.

Project Manager

Tata Consultancy Services
11.2005 - 12.2007
  • Onsite Project manager managing projects for JP Morgan chase and American Express
  • Later moved to Offshore and played role of Offshore Technical Manager responsible for Scoping, Planning, Design and Project Execution
  • Project estimation and sizing
  • Customer coordinations and Team Management

Senior Developer / Technical Lead

Tata Consultancy Services
12.2000 - 11.2005
  • Performed role of Software Developer & Senior Software developer in Mainframe, Java/J2EE projects
  • Was involved in end to end SDLC - requirement analysis, development and unit testing for multiple projects across different accounts- American Express, Swisscom, Deutsche Bank.

Education

Bachelor of Engineering - Mechanical Engineering

Bangalore University
Bangalore
04.1995 - 09.1999

Certification

Project Management Professional (PMP)

Timeline

Head of Implementation Success

Soroco India
12.2020 - Current

Delivery Manager

GrayMatter Software Services
01.2018 - 10.2020

Portfolio Manager

Capgemini
06.2014 - 01.2018

Program Manager

Capgemini
04.2009 - 06.2014

Service Delivery Manager

Capgemini
12.2007 - 04.2009

Project Manager

Tata Consultancy Services
11.2005 - 12.2007

Senior Developer / Technical Lead

Tata Consultancy Services
12.2000 - 11.2005

Bachelor of Engineering - Mechanical Engineering

Bangalore University
04.1995 - 09.1999
Project Management Professional (PMP)
Professional Scrum Master (PSM)
Six Sigma Black Belt
ITIL Certificate for IT Service Management (ITSM)
Sun Certified Java Programmer (SCJP)
KUMARSWAMY CHANDRASEKHARAIAH