Kumkum Sharma
Noida
Summary
HR Business Partner with extensive experience at Genpact, Amazon, WNS, and Guardian Life, specializing in talent management and employee engagement. Led performance management initiatives that improved organizational efficiency and fostered a culture of continuous improvement. Expert in policy development and enhancing cross-functional communication to align with strategic goals and diversity initiatives. Provided consultancy to business leaders on HR activities and managed multiple HR projects across various organizations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr Manager HRBP
Guardian Life Insurance Company of India
03.2024 - 10.2024
- Lead a team of 1000 Super Niche and Niche IT professionals, overseeing 2 locations, IT individuals working as Engineers and catering to domains such as Agile, Springboot, Java, Group Benefits etc.
Senior HR Business Partner
WNS Global
Gurgaon
08.2021 - 03.2024
- Led HRBP function for Actuarial Science and Cat Modelling teams, managing employee lifecycle for 1,800 staff across three locations.
- Reviewed business practices, recommending efficiency improvements including succession planning and workforce management strategies.
- Facilitated performance management discussions, ensuring documentation in Talent Turf for all employees.
- Conducted monthly check-ins with business leaders and employees to gauge morale and report insights to leadership.
- Oversaw smooth transition to Work from Home model during pandemic, aligning with company policy and continuity plans.
- Spearheaded employee engagement surveys, analyzing results and presenting findings to leadership teams.
- Organized engagement townhalls, HR open hours, and skip-level meetings to foster stakeholder relationships.
- Managed comprehensive employee lifecycle processes including onboarding, induction, and orientation within first 90 days.
Strategic HRBP
Amazon
Hyderabad and Bangalore
06.2019 - 08.2021
- Executed performance management process, including objective setting and annual appraisal discussions.
- Guided managers in delivering effective feedback and closing ratings for eligible employees.
- Developed and implemented various policies and standard operating procedures.
- Designed policy frameworks, ensuring compliance and raising awareness among staff.
- Managed contractors' lifecycle, focusing on selection, deployment, payments, and grievance resolution.
- Conducted talent management sessions with leaders, covering quarterly OLRs and year-end ratings.
- Facilitated employee engagement through open hours, recognition programs, and all-hands meetings.
- Led monthly employee engagement initiatives and collaborated on L&D succession planning efforts.
Assistant Manager - HRBP
SE2 Digital Services LLP
Gurgaon
12.2018 - 06.2019
- Lead HRBP activities for the span of 500 employees, complete employee life cycle management.
- Involved in hiring drives.
- Re badged 500+-employee strength to company payroll, lead the activity from HRBP front.
- HC management, policy management and awareness amongst the teams.
HRBP
GENPACT
Noida
09.2010 - 12.2018
- Led PAN India BGC cycle for all employee cases, including Red, Yellow, and Green classifications.
- Managed onsite vendor audits and coordinated internal and external annual audits for BGC cases.
- Facilitated internal movement processes, including Pulse Surveys, HR skips, and Town Halls.
- Oversaw independent investigations and resolved employee situations in collaboration with Ombudsman and Legal teams.
- Directed end-to-end employee relations processes, managing disciplinary actions across the region.
- Administered employee life cycle management from hiring to separation, ensuring effective onboarding and orientation plans for 30, 60, and 90 days.
- Controlled attrition through timely identification of dissatisfied employees; conducted exit interviews and proposed retention strategies.
- Executed daily HRBP tasks, including HC management, grievance handling, IJP rotations, EWS surveys, and employee engagement activities.
Education
Master of Fine Arts -
Agra University
01.2006
Skills
- HR Business Partnering
- Change Management
- Organization Development
- Policy Formulation & Implementation
- Employee lifecycle engagement
- Talent management
- Grievance handling
- Succession planning
- Employee engagement
- Performance management
- Conflict resolution
- Team leadership
- Strategic planning
- Diversity initiatives
- Cross-functional communication
Projects And Certifications
- Taleo Implementation for BGC cases.
- Let's Talk.
- Buddy Program.
- Automation for Relieving letter process.
- Part of GB project on reduction of cost and TAT - BGC cases.
- Lean Trained and certified.
- Making Great Hiring Decisions.
- Strategized, framed, and executed the Connections check in program - LEAD at Amazon.
- Coaching New managers program - WNS.
Accomplishments
Diamond Award winner for Insurance vertical HR team in 2014
Gold Award winner for FMGC HR team in 2017
Automation - Lead the automation project for BCG team
Languages
English
First Language
Certification
- Six Sigma trained and certified
- Black Belt project trained
- Train the trainer certified
- Posh certified
References
References available upon request.
Timeline
Sr Manager HRBP
Guardian Life Insurance Company of India
03.2024 - 10.2024
Senior HR Business Partner
WNS Global
08.2021 - 03.2024
Strategic HRBP
Amazon
06.2019 - 08.2021
Assistant Manager - HRBP
SE2 Digital Services LLP
12.2018 - 06.2019
HRBP
GENPACT
09.2010 - 12.2018
Master of Fine Arts -
Agra University
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