Kunal Babar
Sr. Strategic Account Manager
Mumbai
Summary
-Strategic account manager with 9+ years of experience in revenue growth and client relationship development.
-Led training initiatives for senior account management and onboarding of new hires. -Active member of 'Drug Database transition' project and served as a Cardiology module subject matter expert.
-Results-driven senior strategic account manager with extensive experience in managing high-value accounts and enhancing client satisfaction.
-Expertise in developing customized strategies that strengthen client relationships and drive business growth.
-Strong analytical skills and effective communication utilized to meet and exceed key performance objectives.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Strategic Account Manager
eClinicalWorks India Pvt, Ltd, Mumbai
Mumbai
02.2025 - Current
- - Active member of Sr. SAM Training Committee to deliver Product trainings and striving each day to continuously improve SAM teams Product Quotient and SAM Processes.
Strategic Account Manager
eClinicalWorks India Pvt, Ltd, Mumbai
Mumbai
03.2017 - 01.2025
- - Suggest best practices to clinics and providers and be their first point of contact and face of the company.
- - Managing escalated and strategic clients and improving their satisfaction level by ensuring optimal usage of our products services.
- - Customer retention, Escalation handling, Risk management Keeping up with the healthcare IT industry news and EHR industry.
Sales Executive
3D Engineers Pvt Ltd, India, Thane
Thane
01.2010 - 01.2016
- - Identify potential clients through Prospecting, Telemarketing etc.
- - Develop and maintain relationship with customers
- - Work closely to understand client requirements and ensure customer satisfaction.
Education
Bachelor of Science (BS) - undefined
Himalayan University
India01-2016
Higher Secondary Certificate - undefined
HSC Maharashtra State Board
India01-2008
Secondary School Certificate - undefined
SSC Maharashtra State Board
India01-2005
Skills
Effective communication
Collaborative teamwork
Analytical problem-solving
Project coordination
Client relationship management
Critical thinking
Crisis management
Rapport development
Problem-solving skills
Team-oriented professional
Training and mentoring
Stakeholder management
Onboarding New hires
Accomplishments
-Earned "All Star Award" in 2024
-Successfully created a training plan for new hires
Certification
Project management, ISPE Indian School of Professional Excellence 2022
Interests
Playing snooker, Going on Long Drives, Exploring new Restaurants/Places
Additional Information
Nationality: Indian
Place of Birth: Mumbai
Timeline
Senior Strategic Account Manager
eClinicalWorks India Pvt, Ltd, Mumbai
02.2025 - Current
Strategic Account Manager
eClinicalWorks India Pvt, Ltd, Mumbai
03.2017 - 01.2025
Sales Executive
3D Engineers Pvt Ltd, India, Thane
01.2010 - 01.2016
Bachelor of Science (BS) - undefined
Himalayan University
Higher Secondary Certificate - undefined
HSC Maharashtra State Board
Secondary School Certificate - undefined
SSC Maharashtra State Board