Kunal Bendkhale
Pune
Summary
Skilled community and Workplace Manager with experience in coordinating daily office functions, implementing workplace policies, and handling staff-related issues. Highly competent at managing office supplies, maintaining a safe working environment, and improving operational efficiency. Committed to fostering positive relationships with clients and management, while enforcing company standards and regulations.
Overview
9
9
years of professional experience
Work History
Community Manager
UrbanWrk Pvt Ltd
Pune
07.2024 - Current
- Served as the primary point of contact for clients and guests, fostering a friendly, inclusive atmosphere through tours, introductions, and daily engagement.
- Oversaw workspace functionality, including bookings, maintenance, cleanliness, and issue resolution, to ensure seamless day-to-day operations.
- Organized workshops, networking events, and community activities to promote learning, collaboration, and member engagement.
- Negotiated contracts and maintained strong relationships with vendors for supplies, services, and building maintenance, ensuring quality and cost-efficiency.
- Developed and managed budgets for office operations, including procurement, equipment, and service expenses.
- Coordinated day-to-day office functions, including logistics, scheduling, and administrative support, to ensure smooth operations.
Administrative & Front Office Executive
JLL Pvt Ltd
Pune
12.2023 - 07.2024
- Organized and maintained an executive calendar of appointments, meetings, and travel itineraries.
- Daily inspection of the office facilities and meeting rooms to ensure that all the equipment is in good working condition and contact vendors to rectify any issues in a timely manner
- Maintaining a proper checklist related to housekeeping activities to ensure the upkeep of the facility.
- Coordinating with the vendors regarding the food and snacks for the associates and providing timely service to the associates.
- Taking care of the pantry and ensuring that the stock is maintained and served to the associates with hygiene and care.
Guest Relation Associate
Le Méridien Etoile
Paris
06.2022 - 10.2023
- Developed and executed a client loyalty program, resulting lead to a 30% increase in client retention.
- Responded to client inquiries every day on average, providing accurate and useful information to ensure satisfied clients.
- Arranged for personalized welcome amenities for VIP clients, resulting in higher guest satisfaction scores.
- Achieved a 92% client satisfaction rating by constantly offering exceptional service and Reduced operating costs for the Marriott executive lounge by 18% through strategic cost-cutting measures
Hospitality Intern
Omni Hotel and Resorts
Denver
06.2018 - 06.2019
Barista/Barista Trainer
Starbucks
Pune
06.2016 - 11.2017
Education
Master of Science - Hospitality and Tourism Management
Paris School of Business
Paris,France01.2022
Bachelor's - Hotel management and catering technology
Dr D Y Patil IHMCT
Pune, India05.2016
Skills
- Problem-solving skills and strong analytical skills
- Business operations
- Microsoft applications (Excel, PowerPoint, and 365)
- Inventory monitoring and cost-reduction strategies
- Budget management
- Event planning and coordination
- Community engagement and relationship building
- Operations and facility management
- Client onboarding and retention
- Workspace management and Vendor management
Accomplishments
- Best employee certification (06/2016–11/2017) Employee of the Month twice and Employee of the Quarter once at Starbucks
- Certification in Excel Skills by JPMorgan chase & Co
- Certification in Facilities Management by CBRE
- Certification in real estate sales by CBRE
- Certification in administrative assistance by Microsoft
Languages
Marathi
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
French
Intermediate (B1)
B1
Interests
- Traveling, cooking, Bike rides, music, and voluntary work
Timeline
Community Manager
UrbanWrk Pvt Ltd
07.2024 - Current
Administrative & Front Office Executive
JLL Pvt Ltd
12.2023 - 07.2024
Guest Relation Associate
Le Méridien Etoile
06.2022 - 10.2023
Hospitality Intern
Omni Hotel and Resorts
06.2018 - 06.2019
Barista/Barista Trainer
Starbucks
06.2016 - 11.2017
Master of Science - Hospitality and Tourism Management
Paris School of Business
Bachelor's - Hotel management and catering technology
Dr D Y Patil IHMCT
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