Kunal Biswas
HALISAHAR
Summary
Committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
STUDENT LIFE
KOLKATA
03.2023 - 12.2023
- Team handling, Customer Support, Non voice customer support (Mail support, WhatsApp chat support), Student Support, Content Writing, Quality Audit.
TL
INFINITY SOLUTION
KOLKATA
08.2022 - 03.2023
- Team handling, Customer Support, Non voice customer support (Mail support), Student Support, Content Writing, Quality Audit.
ASSISTANT EXECUTIVE
SHRIRAM FINANCE CO. LTD.
KOLKATA
01.2019 - 04.2021
- Customer Service, Loan Process; Documentation; Branch Operation; Cashier; Expense Management; Branch management; Customer calling and Cross Selling Different Products like FD, RD, GI & LI
Subject matter expert
ROYAL RESEARCH
03.2018 - 01.2019
- Student Study Assistance, Content writing, Technical Writing
Education
B.TECH - Electrical Engineering
BRAINWARE GROUP OF INSTITUTIONS
BARASAT01-2017
10+2 - SCIENCE
HALISAHAR HIGH SCHOOL
HALISAHAR01-2011
10th - General Studies
HALISAHAR HIGH SCHOOL
HALISAHAR01-2009
DATA ANALYTICS CERTIFICATION - DATA ANALYTICS
Cloudy ML
ONLINESkills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Project
- Knowledge of Microsoft Power BI
- Knowledge of SEO tools
- Analytical and Critical Thinking
- Relationship Building
- Active Listening
- Friendly, Positive Attitude
Additional Certifications Achievements
- Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh
- Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015
- Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064
Personal Information
- Father's Name: Kalipada Biswas
- Blood Group: B+
- Date of Birth: 11/16/93
- Gender: Male
Certification
- Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh.
- Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015.
- Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064.
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Team Leader
STUDENT LIFE
03.2023 - 12.2023
TL
INFINITY SOLUTION
08.2022 - 03.2023
ASSISTANT EXECUTIVE
SHRIRAM FINANCE CO. LTD.
01.2019 - 04.2021
Subject matter expert
ROYAL RESEARCH
03.2018 - 01.2019
B.TECH - Electrical Engineering
BRAINWARE GROUP OF INSTITUTIONS
10+2 - SCIENCE
HALISAHAR HIGH SCHOOL
10th - General Studies
HALISAHAR HIGH SCHOOL
DATA ANALYTICS CERTIFICATION - DATA ANALYTICS
Cloudy ML
- Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh.
- Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015.
- Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064.
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