Committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
STUDENT LIFE
KOLKATA
2023.03 - 2023.12
Team handling, Customer Support, Non voice customer support (Mail support, WhatsApp chat support), Student Support, Content Writing, Quality Audit.
TL
INFINITY SOLUTION
KOLKATA
2022.08 - 2023.03
Team handling, Customer Support, Non voice customer support (Mail support), Student Support, Content Writing, Quality Audit.
ASSISTANT EXECUTIVE
SHRIRAM FINANCE CO. LTD.
KOLKATA
2019.01 - 2021.04
Customer Service, Loan Process; Documentation; Branch Operation; Cashier; Expense Management; Branch management; Customer calling and Cross Selling Different Products like FD, RD, GI & LI
Subject matter expert
ROYAL RESEARCH
2018.03 - 2019.01
Student Study Assistance, Content writing, Technical Writing
Education
B.TECH - Electrical Engineering
BRAINWARE GROUP OF INSTITUTIONS
BARASAT
2017-01
10+2 - SCIENCE
HALISAHAR HIGH SCHOOL
HALISAHAR
2011-01
10th - General Studies
HALISAHAR HIGH SCHOOL
HALISAHAR
2009-01
DATA ANALYTICS CERTIFICATION - DATA ANALYTICS
Cloudy ML
ONLINE
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Project
Knowledge of Microsoft Power BI
Knowledge of SEO tools
Analytical and Critical Thinking
Relationship Building
Active Listening
Friendly, Positive Attitude
Additional Certifications Achievements
Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh
Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015
Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064
Personal Information
Father's Name: Kalipada Biswas
Blood Group: B+
Date of Birth: 11/16/93
Gender: Male
Certification
Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh.
Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015.
Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064.
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Team Leader
STUDENT LIFE
2023.03 - 2023.12
TL
INFINITY SOLUTION
2022.08 - 2023.03
ASSISTANT EXECUTIVE
SHRIRAM FINANCE CO. LTD.
2019.01 - 2021.04
Subject matter expert
ROYAL RESEARCH
2018.03 - 2019.01
B.TECH - Electrical Engineering
BRAINWARE GROUP OF INSTITUTIONS
10+2 - SCIENCE
HALISAHAR HIGH SCHOOL
10th - General Studies
HALISAHAR HIGH SCHOOL
DATA ANALYTICS CERTIFICATION - DATA ANALYTICS
Cloudy ML
Completed Diploma in FINE ARTS from PRACHEEN KALA KENDRA, Chandigarh.
Certificate in Technical Fest of BRAINWARE GROUP OF INSTITUTION, Barasat in 2015.
Certificate of participation in the program for national science day on nuclear energy held at VECC (variable energy cyclotron centre),1/AF,BidhanNagar,Kolkata-700064.
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