Kunal Chandeliya

Leadership and Team Management: Lead, motivate, and manage a team of banking sales professionals to achieve sales targets and business objectives.

Sales Strategy Development: Develop and implement sales strategies to drive business growth, increase product penetration, and expand customer relationships.

Performance Monitoring: Monitor team performance, provide feedback, and training to ensure sales targets are met.

Customer Relationship Management: Foster strong relationships with customers, understand their financial needs, and recommend suitable banking products or services.

Market Analysis: Analyze market trends, competitor activity, and customer needs to adjust sales tactics, and stay competitive.

Reporting and Analysis: Prepare sales reports, analyze sales data, and provide insights to senior management to inform business decisions.

• Working as a Team Lead in Video Banking Relationship Management, I have developed a skill set to handle a team size of 20 people.
• Supervision: Leading and managing a team, providing guidance, direction, and support to team members.
• Goal Setting: Setting clear objectives, targets, and performance expectations for the team.
• Delegation: Assigning tasks and responsibilities to team members based on their skills and strengths.
• Training and Development: Identifying training needs, and providing coaching or training to team members to enhance their skills.
• Performance Evaluation: Monitoring and evaluating team members' performance, providing feedback, and conducting performance reviews.
• Motivation: Keeping team members motivated, engaged, and focused on their tasks.

• Working as a Team Lead In Virtual Relationship Management I have developed a skill set to handle a team size of 14 people.
• Managing a team of 14 Relationship Managers to maintain service and enhance business for the bank.
• Driving the team to manage the wealth of customers and generate revenue out of banking and third-party products like Assets, Life Insurance, General Insurance, etc.
• Timely feedback and coaching are provided to each team member to develop their skills and performance.
• Managing customer escalations and fulfilling business requirements.
• Preparing Business MIS to review target w/s achievement and plan further business.

• Working as a Subject Matter Expert (Investment Products) I need to drive wealth business on the floor.
• Manage workflow for a team of 50 Officer on the floor.
• Drive team through business verticals specifically for Mutual Funds.
• Provide training and guide officers to achieve targets.
• Conduct regular updates for officers related to market knowledge & current affairs.