Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Accomplishments
Timeline
Generic
Kunal Chourasia

Kunal Chourasia

Tamluk

Summary

Customer Coordinator at ABISL India with a proven track record in enhancing client satisfaction through effective communication and analytical problem-solving. Skilled in Java and SQL programming, I excelled in maintaining CRM records and proactively updating customers, contributing to improved service delivery and product enhancements.

Overview

2
2
years of professional experience

Work History

Customer Coordinator

ABISL India
09.2023 - Current
  • Managed customer inquiries by addressing questions and resolving issues via calls, emails, and messages.
  • Maintained CRM records by regularly updating customer interactions and support tickets for personalized service.
  • Provided proactive updates to customers regarding order statuses, service requests, and delays.
  • Handled customer feedback through collection and documentation, sharing insights with teams for product improvement.

Education

Bachelor of Science -

Tamralipta Mahavidyalaya
Tamluk, West Bengal
01.2023

Higher Secondary -

Tamluk High School
Tamluk, West Bengal
01.2020

Secondary -

Tamluk Hamilton High School
Tamluk, West Bengal
01.2018

Skills

  • Good communication
  • Hardworking and sincere
  • Analytical problem solving
  • Java and SQL programming
  • Basic MS Excel skills
  • Advanced MS Word skills
  • Order processing
  • Client communication
  • Order tracking
  • Procurement

Languages

Hindi and English

Hobbies and Interests

Playing Cricket, Exploring new technologies in Youtube

Accomplishments

    Got several prizes in rhymes competition.

Timeline

Customer Coordinator

ABISL India
09.2023 - Current

Bachelor of Science -

Tamralipta Mahavidyalaya

Higher Secondary -

Tamluk High School

Secondary -

Tamluk Hamilton High School

Similar Profiles

CREATE PROFILE
Kunal Chourasia