Kunal Dhall
New Delhi
Summary
Results-driven Business Development Manager with 13+ years experience in enterprise sales, channel management, and OEM engagement, driving growth and market expansion for leading technology solutions.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Advanced Micro Devices
04.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers
- Develop and maintain strong relationships with customers, channel partners, and OEMs to drive sales of AMD processors
- Collaborate with key stakeholders to identify business opportunities, provide product insights, and enhance AMD's market presence
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect
- Generated new business with marketing initiatives and strategic plans
Sr Account Manager
Dell Technologies
10.2018 - Current
- Functioning as the overall account manager including leading sales transactions, partnering with channel sales for both strategy and execution
- Responsible for growing Dell's share of wallet in large accounts by driving solutions mix with Dell's comprehensive solutions portfolio from edge to core to cloud
- Coordinating with cross functional teams (Marketing, operations, customer success, legal, finance, pricing team) internally to ensure smooth flow of sales process
- Completing 13 complex sales cycle in a quarter week on week by meeting weekly phasing
- Currently carrying Storage, Server and Clients quota separately and over delivering numbers week on week
- Develop Case studies on Accounts where we did exceptionally well & present that to management
- Won back key strategic accounts, turned around the business and grew it by 2X while at the same time gained entry in Greenfield accounts through effective value proposition
- Customer appreciation from top clients like Info Edge & Hitachi India for constant support during the sales cycle
Inside Sales Account Manager
Dell Technologies- Global Dell Outlet
09.2016 - 10.2018
- Selling Dell Factory Outlet systems to Distributers, Retailers/ Re-seller and Small & medium Businesses
- Interacting with retailers and large business clients in order to ensure complete resolution
- Achieve Quarterly Individual and Team Targets
- Involved in mentoring new joiners and bringing them up to the service level required by Dell
- Rewarded an 'ON THE SPOT AWARD' in FY16
- Participated in various PTP activities
Technical Support Associate
Dell Technologies
07.2014 - 09.2016
- Achieve and maintain high levels of customer satisfaction by providing prompt and affective technical support
- Continuously improve first-call resolution rates and minimize escalations
- Proactively identify opportunities for process improvement and efficiency
- Participate in team meetings to share best practices and contribute to continuous learning
- Achieved and sustained a significant increase in first-call resolution rates, leading to higher customer satisfaction
- Made significant contributions to the knowledge base by creating well-documented articles that helped in the resolution of common technical issues, reducing resolution times for the team
Team Leader Sales
Real Technologies India
11.2007 - 04.2011
- Understanding the business issues and data challenges of client's organization and industry to ensure timely achievement of sales target
- Identifying the client organization's strengths and weaknesses and suggests areas of improvement
- Reviewing and editing requirements, specifications, business processes and recommendations related to proposed solution
- Developing functional specifications and system design specifications for client engagements
- Assists in enforcement of project deadlines and schedules
Education
B.Scs. - PCM
Shri Venkateshwara University
MBA - Sales & Marketing
Manipal University
02.2025
Skills
- B2B Sales
- Channel Sales
- Cybersecurity Solutions
- Pipeline Development
- IT transformation
- Customer Success
- Enterprise Sales
- Salesforce
- Complex Sales
- Client Relationship Building
- Market Research & Penetration
- Account Management
- Account Acquisition
- Business Development
- Digital Transformation
Languages
English
Hindi
Punjabi
Personal Information
Date of Birth: 08/25/89
Contact
dhallkunal89@gmail.com, +91-9711010268, +91-8076500891
Timeline
Business Development Manager
Advanced Micro Devices
04.2024 - Current
Sr Account Manager
Dell Technologies
10.2018 - Current
Inside Sales Account Manager
Dell Technologies- Global Dell Outlet
09.2016 - 10.2018
Technical Support Associate
Dell Technologies
07.2014 - 09.2016
Team Leader Sales
Real Technologies India
11.2007 - 04.2011
B.Scs. - PCM
Shri Venkateshwara University
MBA - Sales & Marketing
Manipal University
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