Kunal Hande
Navi Mumbai
Summary
Highly skilled Data Center Professional with experience of 11+ years in managing large-scale data centers. Strengths include strategic planning, implementation and maintenance of complex DC infrastructure and ensuring high availability of mission-critical systems. Successfully improved operational efficiency by implementing innovative solutions, demonstrating strong leadership skills and technical acumen. Demonstrated ability to work effectively with cross-functional teams to drive operation team and achieve 100% uptime.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager - Data Center Operations
NTT Data
Mumbai
10.2020 - Current
- Managing and planning infrastructure maintenance, and operational integrity of mechanical, electrical, and other infrastructure system in mission critical Data center.
- Coordinate proactive monitoring and maintenance of facilities system to ensure maximum operational efficiency and uptime.
- Demonstrate and improve process by continuously reviewing for efficiency and introducing change to enhance procedure.
- Attending weekly and monthly business review call with hyperscale customers.
- Understanding and managing different customer's requirements and resolving the same with defined process through service now.
- Support, provide governance and direction to the local teams and external partners and to ensure delivery targets are achieved.
- Carrying out capacity planning management for new customer white space requirement in terms of power, cooling, and network services.
- Ensuring compliance for Customer Audits. Supporting ISO certification by providing Data evidence for ISO 50001:2018, ISO 14001 and TIA 942 certifications.
- Preparing and scheduling Customers critical infra maintenance schedule prior a month with detailed Maintenance Operating Procedure (MOP).
- Ensuring Change management process, Incident management process is followed without any deviation.
- Preparing detailed RCA of equipment failure and discussion on corrective actions to avoid repeated failure and sharing the RCA with customers and resolving their queries.
Shift Engineer
CBRE Group
Mumbai
11.2018 - 10.2020
- Managing O&M of Vodafone Idea Tier 4 Data Centre at Navi Mumbai (Rack capacity 1000+ racks)
- Responsible for efficient operation and maintenance of data center equipment / services of data center as per scope of work and SLA
- Handling and maintaining Electrical system Power Transformers 2*12.5 MVA, Dry type Transformers 10*4MVA, HT DG Sets of 8*2475 KVA DG sets, UPS 500 kVA, PDU 300 kVA and EPMS system
- Handling and maintaining HVAC system Water Cooled Chillers of 4*1000 TR, CRAH units and CPM system
- Carrying out scheduled maintenance of all equipment's including HT panel, LT panel, VCB, RMU, ACB breakers etc.
- Responsible for Allocating Rack space in Server Hall from installing Profile work till Powering ON that Rack and supervising proper fiber cable laying and dressing inside the racks and on network cable trays
- Maintaining proper documentations and preparing and facing Client and Customer Audits.
Assistant Manager
TV18 Broadcast Ltd
Mumbai
04.2018 - 11.2018
- MEP Management for TV18 Broadcast Ltd
Senior Facility Technical Executive
Jones Lang Lasalle
Mumbai
10.2015 - 04.2018
- Handling the day-to-day operation & Maintenance of which includes HT Panel, LT Panel, Transformers, D.G
- Set, UPS System, Air Conditioning System, Fire Alarm System, VESDA, Rodent system, WLD system, NOVAC-1230, Hydrant system, Sprinkler system
- Planning for Annual shutdown maintenance with FM and co-ordinate with AMC Vendor team for carrying out smoothly with All breaker maintenance, UPS Battery backup check
- Coordinating with vendors regarding system issues and Pending activities
- Preparing & tracking all data center reports (Daily, Weekly, Monthly)
Shift Engineer
Property Solutions
03.2015 - 10.2015
- Company Overview: Sify Data Center
- Sify Data Center
Shift Engineer
Sterling and Wilson
05.2014 - 03.2015
- Company Overview: TCS Data Center
- TCS Data Center
Education
Degree of Electronics & Telecommunication Engineering -
University of Mumbai
01.2012
Diploma in Electronic Engineering -
MSBTE
Mumbai01.2008
Skills
- Operations Management
- Team Leadership
- Project Management
- Strategic Planning
- Data Center Operation Policies
- Data Center Best Practices
Personal Information
- Date of Birth: 09/06/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
- CDCP
- ITIL V4
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Accomplishments
Received Super Achiever award for FY 2023-24 with NTT Data
Received Quarterly award for 2 quarter with NTT Data
Timeline
Manager - Data Center Operations
NTT Data
10.2020 - Current
Shift Engineer
CBRE Group
11.2018 - 10.2020
Assistant Manager
TV18 Broadcast Ltd
04.2018 - 11.2018
Senior Facility Technical Executive
Jones Lang Lasalle
10.2015 - 04.2018
Shift Engineer
Property Solutions
03.2015 - 10.2015
Shift Engineer
Sterling and Wilson
05.2014 - 03.2015
Degree of Electronics & Telecommunication Engineering -
University of Mumbai
Diploma in Electronic Engineering -
MSBTE
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