Detail-oriented in handling all customer issues to complete satisfaction. Excellent account servicing, payment processing and appointment scheduling abilities. Diligent about coordinating accurate paperwork to avoid errors and delays.
Consulted with customers regarding needs and addressed concerns.
Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Social Media Moderator
Accenture
Mumbai
03.2022 - 10.2022
Identified trends in social media use, questions and concerns to help social media team optimize experiences.
Answered web submissions, emails and chat requests within established timeframes
Reviewing the ads which were post by the vendors and moderating that there should be no abusive language or any other violation as per company standards
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA