Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kunal Kumar

Kunal Kumar

Delhi

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Manager, Strategy

Young Minds Solutions
Delhi
01.2020 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Launched quality assurance practices for each phase of development

CSA

Tech Mahindra
Noida
03.2018 - 12.2019
  • Handled products and equipment in accordance to safety guidelines to create safe working and shopping environment.
  • Connected with customers by listening to concerns and answering questions.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Gained familiarity with company products to answer customer questions and make recommendations.

Trainee

Reliance
Delhi
08.2015 - 12.2017
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Collaborated with employees from various backgrounds.

Education

Higher Secondary Education - English

CBSE
DELHI
06.2013 - 05.2015

B.A - Arts

DELHI University
Delhi
07.2017 - 11.2020

Skills

    Strategic planning

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Timeline

Manager, Strategy

Young Minds Solutions
01.2020 - Current

CSA

Tech Mahindra
03.2018 - 12.2019

B.A - Arts

DELHI University
07.2017 - 11.2020

Trainee

Reliance
08.2015 - 12.2017

Higher Secondary Education - English

CBSE
06.2013 - 05.2015
Kunal Kumar