KUNAL KUMAR

Project- Transfer Agency (Investment Banking)

• Extensive Experience In Monitoring application through Geneos and Deploying Data Patches through GitHub, Jenkins and Ansible.
• Resolve production incidents in a smooth and timely manner with minimal impact on business.
• Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and initiatives.
• Adhere to information controls and security frameworks/ procedures, including change and incident management process.
• Successfully implemented and managed key DevOps tools like GitHub, Jenkins, Rundeck, Geneos, and Ansible.

• IGTB is an authority on integrated transaction banking that enable banks to meet their ambition to be the Principal Banker to their corporate customers
• IGTB seamlessly integrates all the transaction banking needs of corporate customers, delighting them with the Contextual Banking eXperience (CBX), a white-label Corporate Online Banking platform to manage cash and trade digital channels
• It is basically a web-based application which involves banking for corporate clients and customers which involves services such as funds transfer, NEFT, RTGS, Cash Collection, cheques, Trade and Finance and many more.

• Handling important payments application like NEFT, RTGS, UPI and Integration of Payment Gateway with other companies and Banks
• Working on various shell scripting to schedule and manage jobs at definite interval
• Worked with various auditor for Incident Management, problem management and compliance issues
• Handling change/Release management or CR moved from UAT to production environment and Analyze production data/logs to debug issues and fixing them and also Involved in ticket status update, preparation/review, code change management and documentation
• Requirements gathering from Business team and preparing BRD, BRS & FRS
• Preparing test cases and test case scenario for manual mobile application, internet banking and payment gateways as well.

• Worked on the key modules of ICICI web based payment applications such as NEFT, RTGS, IMPS,UPI which involve technologies such as SQL, PL/SQL, linux, Weblogic Console
• Worked on stored procedures and SQL Queries
• Good hands on experience with Linux and bash commands
• Designed and developed the task as per given inputs
• Involved in SQL server performance tuning Involved in the fixing bugs, performance related issues, functionality related issues and Incident Management and Monitoring
• Experience in creating functional requirement document, user stories to discuss with stakeholders
• Experience with agile development practices and participating in all phases on SDLC & JIRA.

• Working as Quality Analyst/ Quality checker for the Vehicle parts
• Engineered a comprehensive system overhaul, streamlining the IT Service Management processes, and subsequently reducing ticket solving
• Formulated and executed a technical support plan that resulted in a 95% user satisfaction rate
• Supervised a five-member team in troubleshooting and resolving advice, significantly improving overall team efficiency.