KUNAL KUMAR
New Delhi
Summary
Trained and qualified manager food and beverage service with 15 years of extensive experience in the customer relationship and administrative job seeking a new challenging experience in managing the entire operation including inventory management, menu engineering, and P & L accounting Strong multi-tasking skills with the ability to work with independently and in a team in a fast-paced Environments creative and innovative training with Expertise and customer relation with exclusive high-profile celebrity and clientele. Staff planning, staff training on areas of motivation, team building, company policies, and decision making, etc.
Overview
16
16
years of professional experience
Work History
Corporate General Manager
Play Qutub
04.2023 - Current
- Delivered leadership for and took care of 180 covers at a global cousin restaurant.
- Assessed each line item within the budget, and immediately began to improve margins through streamlining staff, food costs, and other unnecessary operating expenditures.
- Recruited and hired a strong team to assume responsibility, and drove accountability for quality and service delivery from the top down.
- Sustained, continual involvement through weekly management meetings and frequent department visits to provide ongoing support and satisfy company objectives.
- Scheduling, planning, supervising, and allocating the day-to-day operational activities of the bar and restaurant.
- Empowering staff through the delegation of duties and training to better their experience.
- Recruiting, training, and motivating staff.
- Regular stock takes and ordering as necessary.
- Special event setup conducts regular performance reviews.
General Manager
Ophelia & Cosybox delhi
05.2021 - 03.2023
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Formed and sustained strategic relationships with guests.
- Trained employees on their duties, and made policies.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting guest relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
General Manager
Townhall ( RVN Hospitality )
New Delhi
05.2014 - 02.2021
- Scheduling planning supervising and allocation the day-to-day operational activities of bar and Restaurant
- Empowering staff through delegation of duties and training to better their experience
- Recruiting training and motivating staff
- Regular stock takes and ordering as necessary
- Special event setup conducts regular performance reviews.
Assistant Restaurant Manager
Auma cafe in dlf emporio
Vasant Kunj
05.2011 - 04.2014
- Company Overview: Hero motor company launched
- The smooth functioning of operations Key Responsibilities: Strategy Development, Resource Planning
- Sales, Business Development & Analysis of Competitor Activities, Demand Planning, and forecasting set up targets for the team
- Analysis of DSR Reports Handling crucial documentations etc
- Hero motor company launched a luxury fine dining Thai and European cuisine restaurant called AUMA
Sr.captain
Manre (second sin)
Saket
05.2010 - 04.2014
- Completes the daily responsibilities that are set for each individual shift
- Complete closing duties, including restocking items, turning off lights, etc
- Conducts monthly inventory checks on all operating equipment and supplies
- Take an active role in training and developing junior staff
- Any other duties related to food and beverage service assigned by the manager
- Constant standing and walking throughout shift
- Ability to work autonomously as well as within a team
Sr.steward
Fio kitchen and bar
Saket
03.2010 - 06.2011
- Always thank and give a fond farewell to guests conveying anticipation for their next visit
- Assist guest with table reservation
- Ensure guests are serviced within a specified time
- Has a good knowledge of menu and presentation standards
- Speak with guests and staff using clear and professional language, and answer phone call
- Able to anticipate any unexpected guest need and reacts promptly and tactfully
Food and beverage associates
The Taj Ganges
Varanasi
10.2008 - 09.2009
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures
- Flexible in dealing with changes/problems (e.g., being short-staffed)
- Ensures product quality and great service
- Responsible for training of staff
- Responsible for duty allocation of staff
- High standards for appropriate team behavior on shift
- Coordination with other departments
Education
Diploma - hospitality management
Sams Institute
Varanasi09-2008
Higher secondary school -
Central school
Gaya09.2008
Skills
- Operations management
- Corporate communications
- New business launch
- Negotiation skills
- Project planning
- Strategic planning
- Budget coordination
- Communication skills
- Supervision and training
- Purchasing and planning
Accomplishments
- Maximizing resources and improving the bottom line through expert leadership in quality service, staff development, cost control, and P&L management.
- Trained and qualified manager food and beverage service with 15 year of extensive experience.
Hobbies and Interests
- Reading book
- Biking
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Corporate General Manager
Play Qutub
04.2023 - Current
General Manager
Ophelia & Cosybox delhi
05.2021 - 03.2023
General Manager
Townhall ( RVN Hospitality )
05.2014 - 02.2021
Assistant Restaurant Manager
Auma cafe in dlf emporio
05.2011 - 04.2014
Sr.captain
Manre (second sin)
05.2010 - 04.2014
Sr.steward
Fio kitchen and bar
03.2010 - 06.2011
Food and beverage associates
The Taj Ganges
10.2008 - 09.2009
Diploma - hospitality management
Sams Institute
Higher secondary school -
Central school
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