KUNAL MALI

• Built DATACENTER Environment for Indian Head office
• Making IT blue print for offices & planning LAN(Network) infrastructure
• Server, Switches, Firewall, & other network devices Installation
• Server, O365, McAfee Antivirus administration
• Server, Desktop, Switches & other Network devices back up.
• Server 2012R, 2016R & 2019 Installation in required RAID Configuration
• DNS, DHCP, ADDS installation on server
• Windows vista, 7, 8.1, 10, 11 Installations & troubleshooting
• O365 Administration, license assigning, Outlook & Teams configuration
• MS Office, O365 & Other Software installation & troubleshooting
• Used Remote Softwares- SCCM, RDM, Anydesk, TeamViewer, TightVNC,
• Sharepoint Access & folder management
• Shared drive created & access management
• FTP Created & access given
• VPN installation, troubleshooting
• HyperV machine installation & troubleshooting
• Assigning laptop as per dept. & configuring profiles
• Working on Ticketing tools like ServiceNow, MotaData, Punch Internal Ticketing tool etc
• Assigning tickets to Particular engineer as per ticket issues
• Working & prioritizing work as per SLAs
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Coached employees through day-to-day work and complex problems.
• Taking follow-ups from engineers on tickets
• Always looking forward for fixed solutions for IT issues
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Projects / Tasks :

• Datacenter Network Upgradation
• Departmental Network Upgradation
• Organizational Systems/PC Upgradation

Responsibility:

• Installation of Windows Server 2012/2016, Win XP, 7,8.1, 10 etc
• ILO Port Configuration of HP & IBM Servers, HP Blade Server, Configuring Switch for ILO etc.
• Designed strategic plan for component development practices to support future projects.
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Directed and supervised team of 5 Engineers engaged in Network Upgrade Task.
• Windows dual booting, upgrade & update the windows.
• ILO port configuration of HP & IBM Servers.
• Active Directory users and groups management.
• Managing Cloud server license AutoCAD, Creo.
• Installation & configuration of Switches like Aruba, HP, Huawei, 3com, cisco etc.
• Installation & configuration of Access Points.
• Managing multiple VLANs in switches.
• Installation & configuration CCTV, DVR & NVR
• Dressing of Network Rack & Datacenter Rack.
• LAN cable crimping & IO Punching.
• Configuration of IP Phones & Conference IP Phones.
• Managing IT infrastructure of LAN, Switch & Machines.
• Installation of software & upgradation.
• Computer Assembling, Peripherals and Other Software’s. Maintaining of Workstation, Desktops, Laptop, Printers (Barcode, Deskjet, LaserJet, Inkjet and Dot matrix etc)
• Installation, configuration and troubleshooting of e-mail, outlook, Network etc.
• Installing, Handling & Troubleshooting of Printers.
• Installation & troubleshooting operating system, software installations such as MS Office, SAP, VNC Viewer, Anti-virus software and MS Outlook Configuration. AutoCAD &Creo.
• Call Management using Ticketing Tool with SLAs.

• Reviewed daily requirements and forecasts and delegated work for optimal coverage.
• Hired, trained and mentored staff to maximize effectiveness.
• PC Assembling, hardware up gradation troubleshooting,
• Windows XP, 7, 8, 10 installation.
• Windows maintenance, dual booting, update the windows
• MS outlook configuration, Outlook backup & restore and troubleshooting
• Disk Management, partitions Management.
• Printer installation and troubleshooting.
• Antivirus update & virus protection
• Maintain of computer hardware systems and system assembly.
• Maintain the assets of pc and laptops.
• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting
• MS outlook configuration, Outlook backup & restore and troubleshooting
• Configure antivirus software to fully protect PC & Laptops