Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Overview
9
9
years of professional experience
16
16
years of post-secondary education
2
2
Certifications
Work History
Lead Technical Specialist
Hitachi Systems India Private Limited
11.2023 - Current
Developed technical strategies, evaluating current systems to identify areas of improvement and implement necessary changes.
Responsible for Monitor/ Manage the DLP solution implemented within the SBI Infrastructure.
Support as per SOW/SLA for any incidents reported/ logged in.
Preparation of report, DLP Standard operation procedures (SOP),DR Plans, Change request for upgrade and update of DLP Application.
Quarterly review of the entire DLP Solution for proper implementation and configuration as per Bank requirement and best practise
Searching for new emerging way of DLP periodically and take necessary actions
Oversaw security measures implementation including vulnerability assessments and patch management processes to protect sensitive information from potential threats.
Investigated system issues and implemented resolutions to reduce downtime.
Managed and monitored installed systems for highest level of availability.
Coordinated seamless system migrations, minimizing downtime and ensuring data integrity throughout the process.
Assistant Manager
BOMBAY STOCK EXCHANGE
07.2019 - 11.2023
Create weekly and monthly management reporting to capture staffing and occupancy by functional teams and location
Assist in gathering documentation in support of audit and controls
Works within operational and performance metrics to drive continuous improvement
Executes ITSM processes (Change, Request, Incident, Problem management) on technical IT systems at the component level
Perform daily response operations with a schedule that may involve non-traditional working hours
Consults with Information Security stakeholders to help develop, define, and prioritize work and project requests
Configures, installs, and tests hardware-based and software-based security tools that provide network and endpoint security
Collaborates with Cyber Security to improve prevention, detection, and response capabilities
Responds to alerts from various monitoring systems and platforms to address potentially malicious events in a timely manner
Detects the full spectrum of known cyber-attacks (e.g., DDoS, malware, phishing, ransomware & others) along with any security and compliance violations
Security review of encryption policies, sensor policies for IDS/IPS, Firewalls, web security gateway, logging
Recommending and implementing upgrades, patches, new applications and new equipment
Open an incident response ticket for all incidents and open a service ticket for all service requests
Monitor all tickets from creation to resolution to closure.
Sr. IT Security Engineer
CMS IT Services
Mumbai
10.2016 - 06.2019
Installation of McAfee Threat Intelligence Exchange (TIE), McAfee Data Exchange Layer (DXL) and McAfee Active Response
Installation of TIE extension on ePO and Then installing TIE server through ISO
Deploying the TIE Client module
Configuring the TIE Server Policy
Determine where a file or certificate was used in your environment
Determine what files or certificates were used on your system
Install the McAfee ePO MAR extensions
Configuring DXL policies
Configure the McAfee ePO Cloud Bridge server settings
Install the Threat Intelligence Exchange server
Install the Active Response server
Configure the DXL broker extension and adding brokers in DMZ
Monitoring on Endpoint Data
Incidents, and content
Taking an appropriate action on known and unknown files, process or triggered threats
Applying built-in or custom reactions.
Senior Technical Support (L2) Engg.
HSB Infotech, Onsite
Mumbai
10.2015 - 09.2016
Responsible for troubleshooting problems regarding Networks and Domain
Installation and configuration of system with client request
Developing an efficient team to work on projects
Proper Escalation of faults to different levels as per escalation matrix
Troubleshooting the varies problem in Citrix Application
Configuring the Avaya IP phone to users
Responsible for troubleshooting problems regarding Networks
Installation Design and Development of Office Networks
Solving the problem of Laptop of UK & US users through web access & Net meeting
Giving Admin rights to user according to their request
Solving the Severity calls according to time limit
Solving the VIP calls in priority
Giving support to various application according to their process.
Education
BACHELORS OF ENGINEERING (B.E) - Computer Engineering
R. C. Patel Institute of Technology
Shirpur, Maharashtra
07.2011 - 07.2015
HSC
S.S.V.P.S Science College
Dhule Maharashtra
07.2009 - 08.2011
Some College (No Degree) - SSC
Swami Teunram High Scool
08.2000 - 01.2010
Skills
IT Security Consultationundefined
Certification
McAfee ENS Product Specialist
Languages
English
Hindi
Panjabi
Sindhi
Marathi
Timeline
Lead Technical Specialist
Hitachi Systems India Private Limited
11.2023 - Current
Assistant Manager
BOMBAY STOCK EXCHANGE
07.2019 - 11.2023
Sr. IT Security Engineer
CMS IT Services
10.2016 - 06.2019
Senior Technical Support (L2) Engg.
HSB Infotech, Onsite
10.2015 - 09.2016
BACHELORS OF ENGINEERING (B.E) - Computer Engineering
R. C. Patel Institute of Technology
07.2011 - 07.2015
HSC
S.S.V.P.S Science College
07.2009 - 08.2011
Some College (No Degree) - SSC
Swami Teunram High Scool
08.2000 - 01.2010
McAfee ENS Product Specialist
McAfee ePO Product Specialist
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