Kunal Mehra
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Home loan credit operations
HDFC SALES PVT LTD
Delhi , Delhi
2010.09 - Current
- Evaluated creditworthiness of applicants using comprehensive financial analysis techniques for informed lending decisions.
- Maintained up-to-date knowledge of lending regulations to ensure compliance during all stages of the loan process.
- Decreased application errors with thorough review and verification of documentation.
- Optimized internal workflows by collaborating with cross-functional teams and sharing insights on industry trends.
- Collaborated with underwriting team for accurate risk assessment and informed decisionmaking.
- Complied with established internal controls and policies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Trained new employees on policies, procedures, and best practices to enhance team performance.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
TW COLLECTION MANAGER
I-PROCESS SERVICES INDIA PVT LTD
2006.11 - 2010.08
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Promoted a culture of continuous improvement within the collections department by regularly soliciting feedback from team members and implementing changes based on their recommendations.
- Improved customer relationships through effective negotiation and conflict resolution techniques.
- Enhanced collection efficiency by implementing effective strategies and streamlining processes.
- Worked with legal resources and recovery teams to manage default issues.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Streamlined the collections process, reducing time spent on manual tasks and increasing overall productivity.
- Assisted in the development of training materials for newly hired collections representatives, improving departmental performance metrics.
Education
Bachelor Of Commerce - Commerce
Guru Nanak Dev University
Amritsar 03.2003
Senior Secondary - Commerce
Hindu Sabha Senior Secondary School
Amritsar 03.2000
Higher Secondary - Liberal Arts And General Studies
Hindu Sabha Senior Secondary School
Amritsar 03.1998
Skills
- Multitasking efficiency
- Strong negotiation skills
- Stress Management Strategies
- Team Leadership Qualities
- Mortgage Underwriting Expertise
Languages
English, Hindi, Punjabi
Beginner (A1)
Timeline
Home loan credit operations
HDFC SALES PVT LTD
2010.09 - Current
TW COLLECTION MANAGER
I-PROCESS SERVICES INDIA PVT LTD
2006.11 - 2010.08
Bachelor Of Commerce - Commerce
Guru Nanak Dev University
Senior Secondary - Commerce
Hindu Sabha Senior Secondary School
Higher Secondary - Liberal Arts And General Studies
Hindu Sabha Senior Secondary School
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