Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Kunal Narula

Kunal Narula

Gurugram

Summary

Seasoned Technical Advisor with over 3.5 years of experience overseeing IT documentation to provide pivotal technical assessment and advisory services. Go-to resource for technological standards and expectations, certifications and mandatory clearances. Expert oversight for handling critical technology education, ad-hoc security, infrastructure monitoring, and project completion. Extensive background monitoring up-to-date minimum thresholds for streamlined technological quality and security.

To excel in this area of activity by taking up challenging tasks. Skills by maintaining a learning attitude, contribute to the growth of organization by problem solving skills, self-learning, and self-motivation. A skilled and knowledgeable computer science engineer with good knowledge of DBMS and MySQL. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Data engineering.

Go-to resource for technological standards and expectations, certifications and mandatory clearances. Expert oversight for handling critical technology education, ad-hoc security, infrastructure monitoring, and project completion. Extensive background monitoring up-to-date minimum thresholds for streamlined technological quality and security.

Overview

2026
2026
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Technical Advisor

Mckinsey & Company
5 2022 - Current
  • Analyzing of Data, Strong skills in SQL, Root Cause analysis, Data Sanitization, Troubleshooting Skills, Access management, GitHub scripting
  • Acted as the primary point of contact for analytics-related support across departments.
  • Resolved complex issues in Advanced Excel, including pivot tables, VLOOKUPs, data modeling, conditional formatting, and automation using formulas and macros.
  • Created, modified, and optimized Power BI dashboards to visualize key business metrics, KPIs, and operational trends.
  • Supported Tableau users with dashboard development, troubleshooting, visual best practices, and performance optimization.
  • Wrote and optimized SQL queries for data extraction, transformation, cleaning, and reporting across multiple databases.
  • Provided one-on-one and group training sessions to enhance employee proficiency in analytics tools and self-service BI.
  • Collaborated with cross-functional teams to interpret data requirements and deliver actionable business insights.
  • Contributed to the creation of standardized reporting templates and automation scripts to reduce manual work and improve accuracy.
  • Diagnosed and resolved data integrity and consistency issues, ensuring reliable and high-quality data outputs.
  • Promoted a data-driven culture by empowering employees to make informed decisions using analytical tools and dashboards.
  • Conducted ad-hoc data analysis to support business units in strategic planning and operational improvements.
  • Implemented version control and documentation best practices for analytical assets, including SQL scripts and dashboard designs.
  • Participated in data governance initiatives, ensuring compliance with internal standards and data security protocols.
  • Led knowledge-sharing sessions and internal workshops on advanced analytics techniques and new BI tool features.
  • Worked with API integrations and data connectors to pull real-time data into reporting platforms.
  • Assisted with data migration and transformation during tool upgrades or organizational transitions.
  • Evaluated and recommended new BI tools or add-ins to improve reporting efficiency and analytical capabilities.
  • Responsible for access provisioning for Jira,
    Confluence and Salesforce tools
  • Created detailed reports/Decks for Clients and
    McKinsey Leadership for effective stakeholder
    management
  • Supporting 80+ Solutions with technical
    competencies in Tableau, Snowflake. Power-BI and Data Analytics,
  • Leading solution governance activity within
    team for firm provided solutions and ensuring
    to resolve anomalies related to access and
    configuration management
  • Standardised IT procedures and protocols, streamlining workflows for greater efficiency and ease of use across organization.
  • Championed continuous improvement initiatives, regularly evaluating existing systems to identify areas for optimization or enhancement.
  • Enhanced system performance by conducting thorough technical assessments and providing expert recommendations.
  • Collaborated closely with cross-functional teams, ensuring optimal integration of new technologies and systems.
  • Facilitated seamless migrations from legacy systems to cutting-edge platforms with minimal disruption to day-to-day operations.
  • Enhanced team's analytical capabilities with training on latest data analysis tools and techniques.
  • Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Improved data governance practices, ensuring compliance with regulatory standards and internal policies.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Monitored technology infrastructure against core standards to provide technical assessment and advisory services.

Support Engineer

TBO.Com
03.2021 - 05.2022
  • Creating, Managing and Analyzing of Data, Strong skills in SQL development, Extract raw data and create SAS data sets that are required for project analysis, From the processed data reports are generated converted the data into formats required by client and supplier, Troubleshooting Skills
  • Streamlined support processes by creating detailed documentation and knowledge base articles for common issues.
  • Resolved complex customer issues, leading to increase in customer satisfaction scores.
  • Increased client retention by building trust through excellent communication skills and timely issue resolution.
  • Collaborated with development team to identify and fix software bugs, improving product reliability.
  • Designed custom solutions for high-value clients, ensuring client retention and satisfaction.
  • Contributed to the growth of the support team by participating in the hiring process and mentoring new hires.
  • Analyzed support ticket trends to predict and prevent future issues.

Education

MCA (Masters in Computer Applications) -

Vivekananda Institute Of Professional Studies- IP University
08.2018 - 08.2021

BCA (Bachelors in Computer Applications) -

Integrated Institute of Technology Dwarka Sec.9, New Delhi - IP University
08.2015 - 08.2018

Skills

  • MySQL
undefined

Certification

ORACLE-2 months (Duration)

Interests

Body Building, Travelling and Watching Web Series

Timeline

Support Engineer

TBO.Com
03.2021 - 05.2022

MCA (Masters in Computer Applications) -

Vivekananda Institute Of Professional Studies- IP University
08.2018 - 08.2021

BCA (Bachelors in Computer Applications) -

Integrated Institute of Technology Dwarka Sec.9, New Delhi - IP University
08.2015 - 08.2018

Technical Advisor

Mckinsey & Company
5 2022 - Current
Kunal Narula