Kunal Paliwal

• Managed Complete Transition of Project from Wipro to Tech Mahindra
• Environment Support IT infrastructure Operation & Project needs
• Creating Standard Operating procedure for Project
• Coordination with testing team across multiple geographic locations.
• Creating and maintaining environment for testing, patching and release activity
• Incident Management & Change management , SLA & KPI management Managing Infra Application Support
• Implemented appropriate changes with CAB Approval
• Production and Application Support & Test Environment Support
• Automated routine operational tasks such as restart ,backups, monitoring, Batch Processing.
• Analyzed and identified environmental issues, risks, and opportunities.
• Created IAM policies for users and groups with proper access control levels according to organizational security requirements.
• Configured monitoring tools such as for Logs, Metrics and Alarms for tracking resource utilization Monitored application performance
• Creating systems with fast load times, multiple browser support and minimal memory usage.
• Designed high availability solutions by leveraging Load Balancers, Availability Sets and Traffic Manager in environment.
• Migration legacy workloads from on-premise data centers to cloud platforms
• Network Security Groups , Certificate Implementation and Installed firewalls

• Overall Responsible for managing IT infrastructure Operation & Project Management
• Managing Infra Application Support & Service Desk operation
• Front ending customer & Internal audits and ensuring compliance
• Software License Compliance Management Change management & Risk Management
• Environment management & support
• Incident Management & Change Management Vendor Management.
• Production and Application Support
• SLA & KPI management
• Deployed patches and updates to ensure servers are running securely with latest security fixes.
• Created reports summarizing key findings of due diligence processes for senior management review.
• Coordinated meetings between senior bankers, clients and other stakeholders involved in deals.

• Worked for 3 Project in Barclays banking client for Release & Environment Support Activates
• BEM Release and Change Management 1st Jan 2018 to Dec 2020
• ETL Support Release Management & Change Implementation 1st Jan 2017 to 31st Dec 2017
• CDI Customer Data Integration IBM MDM Support 2nd May 2016 to 31st Dec 2016

Role and Responsibility

• Manage the provision of environments and data to meet those requirements
• Ensure that the environment is an accurate reflection of production by working in conjunction with the test environment community and other IT teams
• Stakeholder Management
• Communicate and report all environment delivery related issues and progress to the Program QA Managers, Test Managers & Project Managers
• Take ownership for issues and escalations which arise as a result of test environment and test data delivery and see them through to a satisfactory resolution
• Manage Test environment bookings and schedule clashes driven by project timescale slippage
• IIB 9, IIB 10 deployments and release management using JIRA Jenkins
• Oracle database script deployment, IBM MQ support activities
• Managing CAB for Call for Getting Approval from Stockholder for getting Critical Production Release & emergency change request
• Responsible Coordinating for applying patches using Patch Center on Linux Servers
• Project planning and Co-ordination with offshore and Onsite Teams
• Designed and implemented the Test Environment management Process
• Managing Environmental issues end-to-end
• Environment Booking, Allocation of the Environments to different Project teams based on the availability in the Environment calendar
• ETL Informatica release deployments and release management using JIRA Jenkins
• To setup and manage Release Calendars for multiple projects that run on shared and independent environment landscapes based on resource availability and agreements from stakeholders
• Facilitate deployments on multi-platform systems as per Release plans and address ad hoc release requests
• Facilitate timely test environment upgrades
• Reviewing of existing Release management processes and involve in process improvements
• Involve in troubleshooting and remediation of high severity environment issues
• Preserve and enhance the knowledge base of release management activities
• Manage the release deployments in pre-production & Production environments with self-service deployments and by facilitating deployments from external teams.

• New Business Development for Project Management Training and Consultancy
• Marketing of Seminars, Workshop, Strategic & Innovation Consulting & client relationship
• Interacting with HR, Marketing head and CEOs on dip stick research for identifying business opportunity
• Leadership development for organizational growth
• Responsibilities as Trainer to deliver Training , Project Management and consult professional for their training needs.
• Evaluated customer feedback data in order to identify areas requiring additional attention or improvement.
• Collaborated with cross-functional teams on complex projects involving multiple vendors.
• Negotiated contracts with vendors and suppliers in order to secure better pricing and terms.
• Developed and implemented delivery plans to ensure successful outcomes.