Results-driven Capital Markets Operations professional with 11+ years of experience across Post Trade Settlements, Middle Office Operations, Trade Support, and Reconciliations. Proven expertise in managing complex trade lifecycles across Fixed Income, Equity, and Repo products, ensuring timely settlements, risk mitigation, and client satisfaction. Adept at leading cross-functional teams, resolving trade breaks, enhancing STP rates, and implementing process improvements aligned with global standards.
Overview
12
12
years of professional experience
Work History
Process Manager – Middle Office: Repo, Borrow/Pledge & Billing
eClerx Services Pvt Ltd
Mumbai
01.2022 - Current
Lead Middle Office trade support for Repo and Pledge/Borrow trades; ensuring accurate deal capture, affirmation, and trade matching.
Collaborated with Front Office, Product Control, Technology, and Global Ops to maintain end-to-end trade integrity.
Spearheaded break resolution for Front-to-Back discrepancies, reducing trade fails by >30% through proactive root-cause analysis.
Ensured timely corporate action bookings and reconciliations in alignment with trading positions.
Maintained and enhanced STP workflows to ensure seamless trade settlement flow to Back Office.
Participated in UAT and system enhancements improving processing time and reducing manual intervention.
Coordinated monthly billing and MIS reporting, ensuring accuracy and timely submissions for audits and inspections.
Subject Matter Expert – Fixed Income Settlements (EMEA)
Accenture Services Ltd
Mumbai
08.2015 - 01.2022
Oversaw end-to-end settlements for Fixed Income products (Corporate, Government Bonds) across EMEA, Middle East, CREST, and German markets.
Managed prematching, trade settlement, fail management, and stock/cash reconciliations for Euroclear and other custodians.
Reduced settlement exceptions by 25% by driving process improvements and enhancing counterparty communication.
Handled trader and desk escalations, providing real-time resolution to prevent downstream impact.
Conducted daily control checks and reconciliation reports, identifying breaks in currency, quantity, or security mapping.
Mentored junior analysts and managed team escalations, improving overall SLA adherence.
Analyst – Fixed Income Reconciliation & Settlements
eClerx Services Ltd
Mumbai
01.2014 - 08.2015
Executed trade confirmation and settlement processes for Corporate, Municipal, and Agency Bonds.
Acted as the primary contact between Front and Back Office for unmatched trades, enabling timely resolution.
Performed Bloomberg-based coupon/interest calculations, ensuring accuracy in cash flows and coupon payments.
Managed broker/dealer reconciliations and resolved suspense account breaks.
Trained new team members on Euroclear, Clearstream, and Bloomberg platforms, enhancing process consistency.
Delivered daily MIS and dashboard reporting to senior management and clients.
Education
MBA - Finance
Dr. D.Y. Patil Department of Business Management
01.2013
Bachelor of Commerce - undefined
University of Mumbai
01.2011
Skills
Post Trade Operations
Trade Capture
Confirmation
Settlements
Fixed Income
Equity Trade Lifecycle
Client Relationship Management
Risk Control
Break Resolution
Euroclear
Clearstream
CREST Settlements
Trade Reconciliation
Corporate Actions Handling
Process Standardization
SOP Development
Cross-Border Settlements
Regulatory Compliance
Audit Compliance
MIS Reporting
KPI Analysis
Team Leadership
Stakeholder Engagement
Bloomberg
SWIFT
Calypso
Murex
Excel
PowerPoint
VBA
MS Access
Reconciliation Tools
Intellimatch
TLM
Accomplishments
Certificate of Appreciation, eClerx, 2014-01-01, For delivering error-free operations and client delight
Star Performer of the Year, Accenture, 2018-01-01
Value Award Q4 2020, 2020-10-01, Recognized for proactive issue resolution and strong team collaboration
Reduced trade breaks, Reduced trade breaks across regions by over 30% through process enhancements and cross-team coordination
Led STP efficiency project, Led STP efficiency project that reduced manual bookings by 40% in Repo trades
Languages
English
Hindi
Marathi
Personal Information
Date of Birth: 1989-07-03
Nationality: Indian
Timeline
Process Manager – Middle Office: Repo, Borrow/Pledge & Billing
eClerx Services Pvt Ltd
01.2022 - Current
Subject Matter Expert – Fixed Income Settlements (EMEA)
Accenture Services Ltd
08.2015 - 01.2022
Analyst – Fixed Income Reconciliation & Settlements