Kunal Sabberwal
New Delhi
Summary
I A dynamic professional with nearly 20 years of rich experience,spearheading business operation with key focus on top line profitability. An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organizational abilities; possess a flexible & detail-oriented attitude. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Assistant Zonal Manager
Zoloto Industries
Gurugram
01.2014 - Current
- Marketing & Sales of Zoloto Valves Products in Delhi, NCR and Western UP.
- Identifying market demands & trend, establishing business in market domains like, Plumbing, Fire Fighting, HVAC, STP, WTP, ETP, Solar, Renewable energy, Power Generation, Oil & Gas.
- Managing a team of 3 sales engineers.
- Established initiatives to penetrate into a new vertical of business HVAC
- Established initiatives to penetrate Metro Projects like DMRC,KMRC,RRTS,LMRC etc.
- Managing more than 40 dealers network in Delhi, NCR and Western UP.
- Daily meeting with Builders, Contractors, purchaser for tendering, Negotiations.
- Identify New Strategic Business opportunities, initiative and partnerships by introducing new Distributors, Panel Builders and achieve business.
- Successfully developed 10 new channels partners.
- Secured Approvals with MES, CPWD, GEM AND consultants like AEON, MKG, CP KUKREJA etc.
- Ensuring Prompt after Sales Service, establishing strong buyer – seller relationships and achieving maximum customer satisfaction.
- Developed, maintained and promoted sales efforts within territory by effective regular and systematic contact with current customers and potential customers who met profile.
- Maintained positive communication managment to share opportunities, obstacles and accomplished objectives.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Participating exhibition like ACREX, ISHRE,PLUMBEX for marketing and finding new business.
Area Sales Manager
Sumnaglam International Pvt.Ltd.
New Delhi
04.2007 - 12.2013
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Sales and marking of printer parts in Gujrat, Maharashtra,Goa and Punjab.
- Managing 4 C&F, 5 Super Stockists and 100 retailers.
- Analyzed sales statistics to formulate policy and drive KPI benchmarks.
- Represented company at trade association meetings to promote products and services.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Managing a team of 4 sales Executive.
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Senior Sales Officer
Compu Care India Pvt.Ltd.
New Delhi
02.2003 - 03.2007
- Sales and marketing of Printers Parts in Punjab, Hyderbad, Andhra Pardesh and Gujrat.
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Sourced new sales opportunities through inbound lead follow-up.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Gauged client and customer interests and needs with surveys and networking techniques.
Sales Representative
Eureka Forbes Ltd.
New Delhi
01.2000 - 01.2003
- Sales and marking of Water purifier and Vacume Cleaners in Delhi Market.
- Developed key customer relationships to increase sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Used CRM database to track referral and appointment data.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Operated register, handled cash and processed credit card transactions.
Education
Bachelor of Arts -
MONAD UNIVERSITY
Delhi Hapur Road, Hapur U.P.08.2014
Bachelor of Arts -
MONAD UNIVERSITY
Delhi Hapur Road, Hapur U.P.09.2013
Bachelor of Arts -
MONAD UNIVERSTIY
Delhi Hapur Road, Hapur U.P.11.2012
Associate of Arts -
Govt. Boys Sr, Secondary School
Rajouri Garden New Delhi08.1999
High School Diploma -
Govt. Boys Sr, Secondary School
Rajouri Garden New Delhi06.1997
Skills
- Customer Focused Sales Strategies
- Sales territory growth
- Sales process
- Channel Management Builders & Contractors
- New Product Development
- Team Management & Mentoring
- Prescription – Utilities, End Client & Consultants
- Sales tracking
- Brand-building strategies
- Complex project negotiations
- Lead generation
- Rapport and relationship building
- Market and competitive analysis
- Consultative and relationship selling
- Compelling leadership skills
Languages
English, Hindi, Punjabi
First Language
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Realized 100% in ongoing effort to boost revenue while reducing costs.
- Led team to achieve 100%, earning recognition from upper management and financial reward.
- Exceeded sales goals by average of 15% in 2023.
- Developed relationships with 50 new clients and typically exceeded sales goals by 10%.
Timeline
Assistant Zonal Manager
Zoloto Industries
01.2014 - Current
Area Sales Manager
Sumnaglam International Pvt.Ltd.
04.2007 - 12.2013
Senior Sales Officer
Compu Care India Pvt.Ltd.
02.2003 - 03.2007
Sales Representative
Eureka Forbes Ltd.
01.2000 - 01.2003
Bachelor of Arts -
MONAD UNIVERSITY
Bachelor of Arts -
MONAD UNIVERSITY
Bachelor of Arts -
MONAD UNIVERSTIY
Associate of Arts -
Govt. Boys Sr, Secondary School
High School Diploma -
Govt. Boys Sr, Secondary School
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