Kunal Vaidya
Hotel Management Diploma
THANE,MAHARASHTRA
Summary
Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 11 years of progressive training experience and take on challenging new role at your organization. Confident training leader with demonstrated planning, organizational and leadership abilities focused on Process & Behavior skills. Highly effective at educating people at all different skill levels. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department.
Overview
1
1
Certification
5
5
years of post-secondary education
18
18
years of professional experience
Work History
Training Manager
Jubilant Foodwork
MUMBAI, MAHARASHTRA
07.2015 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Managed newly recruited Managers orientation sessions & training progress as per their Training Programe.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated ongoing technical training and personal development classes for staff members.
- Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.
- Directed field training to enhance participants' skills.
- Created in-depth training manual for all employees.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Developed departmental systems and procedures to better align workflow processes.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Directed training programs and development paths for managers and supervisors.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.
- Selected and assigned instructors to conduct specific training programs.
- Developed surveys to identify training needs based on projected production processes and changes.
Deputy Manager -Training
Jubilant Food Works
MUMBAI, MAHARASHTRA
07.2013 - 07.2015
- Worked collaboratively with [Type] departmental team and served on health and safety committee.
- Created reports, analyzed and interpreted data, including expenses, competition information, and revenues.
- Maintained, documented and presented progress reports to leaders.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Conducted Training audits annually to keep store presentable and functional.
- Supervised and motivated staff employees.
- Oversaw activities of team completing and disciplining and motivating employees to maximize performance.
- Interviewed, performed background checks, hired and trained of associates.
Assistant Manager - Training
Jubilant Food Works
MUMBAI, MAHARASHTRA
06.2011 - 07.2013
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Directed field training to enhance participants' skills.
- Conducted training courses and prepared videos for long-term use.
- Directed training programs and development paths for managers and supervisors.
- Developed departmental systems and procedures to better align workflow processes.
Sr. Executive - Training
Jubilant Food Works
MUMBAI, MAHARASHTRA
09.2009 - 07.2011
- Drove operational improvements which resulted in savings and improved profit margins.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed team communications and information for meetings.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving Product & Service issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used coordination and planning skills to achieve results according to schedule.
Deputy district Manager - Operation
Jubilant Food Works
MUMBAI, MAHARASHTRA
04.2009 - 09.2009
Area Manager - Operation
Jubilant Food Works
MUMBAI, MAHARASHTRA
08.2008 - 03.2009
Restaurant Manager
Jubilant Food Works
MUMBAI, MAHARASHTRA
02.2005 - 08.2008
Store Manager - Operation
Barista Cafe
MUMBAI, MAHARASHTRA
01.2003 - 02.2005
Education
B.H.M. - Hospitality
Rizvi Collage Of Hotel Management
Bandra West 04.1998 - 03.2001
Higher Secondary Education - Commerce
M.L. Dahanukar College Of Commerce
Vile Parle East 06.1996 - 03.1998
Skills
Leadership training
Process evaluation and enhancement
Training solutions development
New hire on-boarding
Time management
Course development
Public speaking
Change Management
Written and oral communication
Planning and Coordination
Computer skills
Staff development plans
Certification
Certified with Train The Trainer - Jubilant Foodwork
Train The Trainer Certified
Train The Trainer certification programe where Trainers get certified by external Trainer on on floor presentations
Timeline
Training Manager
Jubilant Foodwork
07.2015 - Current
Deputy Manager -Training
Jubilant Food Works
07.2013 - 07.2015
Assistant Manager - Training
Jubilant Food Works
06.2011 - 07.2013
Sr. Executive - Training
Jubilant Food Works
09.2009 - 07.2011
Deputy district Manager - Operation
Jubilant Food Works
04.2009 - 09.2009
Area Manager - Operation
Jubilant Food Works
08.2008 - 03.2009
Restaurant Manager
Jubilant Food Works
02.2005 - 08.2008
Store Manager - Operation
Barista Cafe
01.2003 - 02.2005
B.H.M. - Hospitality
Rizvi Collage Of Hotel Management
04.1998 - 03.2001
Higher Secondary Education - Commerce
M.L. Dahanukar College Of Commerce
06.1996 - 03.1998