Kundan Kumar
Product Manager
Gurgaon
Summary
Professional with 11+ years of experience in Logistics, Supply Chain and E-Commerce. 6+ years in effectively leading and developing B2B SaaS products from inception to Launch. 5 years in managing, leading process improvement freight & warehouse operations. Adept in devising data driven solutions to resolve business and technology challenges.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
Work History
Product Manager, Solution Design
GreyOrange
Gurgaon
12.2018 - Current
- Developed product roadmap & strategy for solution design products to make a standardized and seamless solution journey from sales to implementation to grow revenue ~60% YoY in last 3 years
- Launched 3 individual products to design solution, emulate & configure the GreyMatter Platform to gain ~30% solution design operational efficiency YoY in last 3 years
- Created predictive model, 3D bin packing algorithm and mini-emulator for cycle time estimation to drive design accuracy more than 85%.
Product Manager - Cart & Checkout
Droom
Gurgaon
03.2016 - 12.2018
- Led payment gateway integrations to increase payment success rate from 65% to >80% and lower transaction cost for droom by 30%
- Designed web and mobile experience design for cart & checkout journey for multi-product checkout experience using Adobe XD
- Gathered feedback from sales, finance, operation to improve dispute, refund, order management journey for operational stakeholders.
Assistant Manager - Lean Program
Kuehne Nagel
Gurgaon
05.2015 - 03.2016
- Ideitified 3 key process improvement initiatives to improve operational efficiency ~30%
- Conducted training sessions, audited sites in north region to maintain operational standards and identifying improvement areas
- Implemented Amazon’s 3PL site for fulfiment operation of white goods and streamlined the process to achieve “Green” within 3 months.
Management Trainee
Kuehne Nagel
Gurgaon
05.2014 - 05.2015
- One year on job training program and project work with regional leadership.
- Reduced data entry effort from 4 hours to 30 min by developing excel based tools and automated repetitive tracking & reporting requirements.
- Ranked 1st among batch of 8 Management Trainees.
Freight Operation Executive
Kuehne Nagel
Gurgaon, Chennai
06.2011 - 05.2014
- Managed sea-freight operations for import and export documentation, invoicing, and delivery of shipments with 100% SLA adherence and invoice accuracy.
- Successfully negotiated shipping rates with vendor to make shipments profitable by more than 100% for one of the key customer.
- Proven ability to learn quickly and adapt to new situations.
Education
PGDM - International Business & Information Technology
Suryadatta Institute Of Mgt.& Mass Comm.
Pune 07.2009 - 05.2011
Skills
Product development
Certification
Lean Six Sigma Green Belt - KPMG India
Accomplishments
- Received 5 star rating for improving sales and solution design capability.
- Received Extra-Mile award for leading the team with major issues in absence of Technical Lead.
- Recognized as best employee of the month for my contribution towards improving shipment profitability.
Timeline
Product Manager, Solution Design
GreyOrange
12.2018 - Current
Product Manager - Cart & Checkout
Droom
03.2016 - 12.2018
Assistant Manager - Lean Program
Kuehne Nagel
05.2015 - 03.2016
Management Trainee
Kuehne Nagel
05.2014 - 05.2015
Freight Operation Executive
Kuehne Nagel
06.2011 - 05.2014
PGDM - International Business & Information Technology
Suryadatta Institute Of Mgt.& Mass Comm.
07.2009 - 05.2011
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