Kundan Kumar
Manager – BSS O&M - Technology
House No-1613A,Sector 29,Faridabad
Summary
A results-driven technocrat with over 8 years of invaluable cross-functional experience in Telecom Operations Management. Adept at handling complex projects and transitions, my career spans esteemed organizations, including Vodafone Idea Ltd, Reliance Jio, Huawei India (Outsourced), and Vodafone (Outsourced). My expertise lies in RAN Operation and Maintenance, Configuration Management, and effective troubleshooting. I am now seeking mid-level assignments in Project Management, Operations Management, Transitions Management, Business Process Re-Engineering, and Process Enhancements to contribute my skills and drive growth with a forward-thinking organization.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
O&M Manager
Delhi Circle, Faridabad, Vodafone Idea Limited
New Delhi
12.2019 - Current
- Team Management: Actively managing teams, including task delegation, goal setting, performance management, leadership, feedback, coaching, and time and attendance.
- Incident Management: Ownership of P-1 & P2 incident bridge calls, RCA/RFO sharing, and incident closure coordination with stakeholders.
- Project Leadership: Leading a project for MW/RAN optimization and KPI improvement, focusing on MW NMS visibility, alarm reduction, and traffic protection.
- Resource Management: Controlling material and vendor costs through resource optimization.
- Site Management: Overseeing 1000+ cell sites with a team of 20+ engineers/supervisors/electricians, managing site databases, and ensuring inventory updates.
- Network Maintenance: Ensuring RAN uptime and resolving alarms.
- Software and Backup Activities: Serving as the Zonal SPOC for software upgrades and backup activities for BSC/RNC/SRAN BTS.
- Technical Support: Providing support for field engineers, troubleshooting, and network expansion/optimization activities.
- Maintenance and Equipment Expertise: Executing preventive and corrective maintenance schedules, ensuring timely servicing and maintenance by vendors, and having a strong command over Huawei/Ericsson/Ceragon/NEC MW equipment.
- Project Coordination: Coordinating with project teams (Ericsson/Huawei) for new installations, links, and cell sites, including acceptance testing.
Operation and Maintenance Engineer
Reliance Jio
New Delhi
05.2018 - 12.2019
- Network Monitoring and Troubleshooting:
- Proficient in addressing network alarms and minimizing downtime.
- Local support and vendor escalation expertise.
- Maintenance and Uptime:
- Ensured 100% uptime for AG1 and AG2 sites.
- Conducted routine maintenance to maintain network performance.
- Technical Expertise:
- Skilled in troubleshooting and rectifying issues for Cisco ASR 920 & 903 routers and Samsung eNodeB.
- Ensured seamless IP device reachability.
BSS Operation Engineer
Vodafone Essar Ltd. (Outsourced)
New Delhi
07.2015 - 05.2018
- Telecom Operations Management:
- Zonal SPOC for all TX activities.
- Daily reports for microwave and site alarms.
- Microwave equipment commissioning (SDH/PDH).
- MW Fault Management with Huawei NMS U2000.
- Ensured network visibility and connectivity.
- Handled site re-homing, E1 management, and cable routing.
- Network Optimization and Maintenance:
- Collaborated to optimize and expand the network.
- Managed network faults and alarms at the OMCR.
- Customer-focused complaint resolution.
- Adaptable and teamwork-oriented.
- Integration and Testing:
- Conducted internal and external BTS alarm testing.
- Oversaw monthly BSCE, TRC, and RNC backups.
Education
PGDM-HB - Operation Management
Welingkar Institute of Management
01.2019 - 01.2021
B.Tech - Electronics And Communication Engineering
Uttar Pradesh Technical University
Meerut 08.2011 - 06.2015
12th -
Bihar State Examination Board Patna
Patna 02.2008 - 02.2010
10th -
Bihar State Examination Board Patna
01.2007 - 01.2008
Skills
RAN Operation and Maintenance
Certification
Training on Ericsson/Huawei eNodeB, nodeB, BSC and RNC.
Timeline
O&M Manager
Delhi Circle, Faridabad, Vodafone Idea Limited
12.2019 - Current
PGDM-HB - Operation Management
Welingkar Institute of Management
01.2019 - 01.2021
Operation and Maintenance Engineer
Reliance Jio
05.2018 - 12.2019
BSS Operation Engineer
Vodafone Essar Ltd. (Outsourced)
07.2015 - 05.2018
B.Tech - Electronics And Communication Engineering
Uttar Pradesh Technical University
08.2011 - 06.2015
12th -
Bihar State Examination Board Patna
02.2008 - 02.2010
10th -
Bihar State Examination Board Patna
01.2007 - 01.2008
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