Kundan Pandey
New Delhi
Summary
High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives.
Overview
4
4
years of professional experience
Work History
Hub Manager
Instakart Services & Ekart Logistics
New Delhi
01.2022 - Current
- Championed sustainability initiatives within hub by implementing eco-friendly practices, such as recycling programs and energy-efficient lighting solutions.
- Implemented data-driven decision-making processes to optimize operational efficiency and drive continuous improvement efforts.
- Researched and evaluated current and potential products used by service staff.
- Managed budget effectively, reducing expenses without compromising on efficiency or quality of service.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Ensured compliance with all legal, industry, and organizational regulations by implementing rigorous internal controls and monitoring systems.
- Optimized resource allocation for improved productivity and cost reduction.
- Educated service personnel on company policy and procedure.
- Evaluated employee performance through close observation and performance rubrics.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Team handling, inter-department coordination & resolving day to day operational challenges.
- Handling vehicle supply through vendor management.
- Handling Cash supply through Banker management.
Team Leader
Instakart Services & Ekart Logistics
Delhi, India
07.2020 - 12.2021
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Frequently inspected production area to verify proper equipment operation.
- Implemented employee recognition programs that boosted morale and increased retention rates within team.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Maintained database systems to track and analyze operational data.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Applied effective time management techniques to meet tight deadlines.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced environment.
Education
MBA -
Swami Vivekanand Subharti University
Meerut, India07.2022
Bachelor of Arts -
Kalinga university
07.2018
Skills
- Logistics Management
- Staff Development
- Stakeholder Management
- Operations Management
- Technical skills
- Time Management
- Shift Scheduling
- Employee Training
Additional Information
COMPUTER PROFICIENCY
• Working knowledge in MS office, MS Excell, LibreOffice and internet.
• Operating system: MS Windows, XP, 2007, UBUNTU.
• Flipkart software FLO, BIFROST,Rs migration PCM.
Languages
Hindi
First Language
English
Beginner
A1
Kundan pandey
- I do hereby confirm that the information furnished above is true to the best of my knowledge and belief.
Timeline
Hub Manager
Instakart Services & Ekart Logistics
01.2022 - Current
Team Leader
Instakart Services & Ekart Logistics
07.2020 - 12.2021
MBA -
Swami Vivekanand Subharti University
Bachelor of Arts -
Kalinga university
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