Kundana Ambati

• Established and maintained strong client relationships through exceptional problem-solving and support.
• Revised written output to satisfy needs of clients, directors or publishers.
• Generated ideas for fresh content that aligns with company objectives.
• Formulated strategies for improving customer engagement through email campaigns, refreshment sessions.
• Presented ideas and storyboards to clients.

• Experienced in performing data validation and supporting legal operations.
• Skilled at utilizing Excel functions and macros for efficient work.
• Specialized in handling various tasks using Microsoft Excel, Word, and PowerPoint.
• Produced various SME trackers.
• Issued credits to attorneys according to their chosen programs, with requested state regulations.

Project Name: TRLEC (Thomson Reuters Legal Edcenter)

• Developed programs in TR platform database.
• Recommended several platform changes to stakeholders.
• Excelled as a tester in the project, ensuring thorough identification of bugs on newly deployed platform.
• Reviewed and tested new stipulations for all potential outcomes.
• Designed and integrated macros for improved procedural simplicity.