Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Kuntal Sugandhi

Summary

  • With 13 years of experience in software testing and QA implementation for various applications (client server, mobile, and web-based)
  • I am an experienced QA professional with a strong background in testing investment banking applications to ensure quality and compliance.
  • Over the past 6 years, I have developed expertise in the payment domain, specifically in merchant solutions such as card schemes, acquirers, acquirer certifications, terminal certification, payment gateways, terminal testing, ECOMM, ISO8583, payment processing, and DB testing.
  • Good understanding of web services testing using tools like SOAPUI/POSTMAN and have automated APIs using the Karate framework as well as POSTMAN.
  • As an ISTQB certified test analyst with full software development life cycle experience, I am skilled in designing, developing, and implementing test plans, test cases, and test processes to ensure swift corrective actions.
  • Working in complex project-based environments is second nature to me as a hands-on technology professional. Known for organizational skills and dependability,
  • I excel at managing multiple priorities with a positive attitude and am always willing to take on additional responsibilities to meet team goals.
  • Having worked in an SAFe Agile methodology, I bring extensive experience to any project.
  • As a practical associate consultant, I am adept at managing priorities to meet deadlines and consistently deliver high-quality outcomes.
  • Building credibility and developing strong relationships with associates and managers is a priority for me.
  • Strong conceptual thinking skills enable me to quickly grasp new concepts and apply them effectively.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate Consultant

TCS
01.2023 - Current
  • Working in Investment banking projects
  • Analyze the business requirements create details test plan /test cases for investment banking applications
  • Perform functional, regression, SIT, sanity and end to end testing to ensure quality and compliance for the application
  • Work on regression optimization after every release to maintain regression suite for whole application
  • Presented HLS and E2E flow to all stakeholders for the application to make sure all teams are aware what is going to be tested
  • Present system and sprint demo for the investment applications
  • Mentored junior/Senior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • As having dual responsibility managing end to end resource management till associate is onboarded

Senior Lead Engineer Testing

Worldpay FIS
05.2017 - Current
  • Worked in Payment industry and have good understanding of EMV transactions flow, Card schemes, payment solution, payment gateway, Acquirer certifications, ISO8583, terminal level certification for payment solutions
  • Extensively experienced in SMOKE testing, database (back end) testing, Payment API Testing, Functional testing, Smoke testing, Regression, UAT, Sanity testing and System Testing for payment solutions and other products
  • Wrote BDD Feature file based on BRD (Gherkin language), implemented features, scenarios, outline, background, automated APIs using karate and cucumber BDD framework
  • Worked extensively with Line of Business and User Acceptance testing, resources to cover total functionality for System Integration testing, including end to end and regression testing
  • Prepared Sprint demo, System demo and presented to business stakeholders
  • Created test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts
  • Created test plans and test scripts based on higher/lower level design document
  • Effectively interacted with Dev teams regarding software defects and functionality issues, working closely to develop innovative solutions
  • Acted as Integration Buddy, Coordinated with multiple teams to conduct system integration testing during release of our product, managed risk, status reports, estimations, scope planning, and RISK mitigation respectively
  • Leading team of 9 QA resources as quality assurance supervisor

Sr. QA Engineer

Valuelabs
01.2016 - 05.2017
  • Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment
  • Created test cases and test scripts to maintain cohesive team approach to product development
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands
  • Regularly interacted and followed up with development Team to discuss discrepancies identified
  • Performed API testing using Postman tool
  • Take part in peer review of test cases, Bug review and QA weekly status meetings
  • Involved in Client calls and also co-ordinate with On-site teams when needed

Software Test Engineer

Ideavate Solutions
04.2014 - 01.2016
  • Performed testing of iOS and android Mobile Applications
  • Performed API Testing using POSTMAN
  • Performed UI and compatibility testing for websites and responsiveness testing
  • Performed Performance testing for one of website using Jmeter and Blaze meter
  • Automated registration and login page using selenium webdriver
  • Conducted regression testing, analyzed results and submitted observations to development team
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback to find early defects
  • Wrote and optimized test cases and scenarios to maximize success of manual software testing with consistent, thorough approaches and based on Functional specification
  • Reporting defects for failed test cases and tracking status on daily basis
  • (Fogbuzz tool)

Quality Analyst

Widevison Technologies
05.2012 - 03.2014
  • Functional Test case preparation and execution based on Functional specification
  • Involved in Functional, Regression, Integration, Sanity, Smoke, User Acceptance and System Testing
  • Defects created and tracked in Mantis and QDPM
  • Reporting defects for failed test cases and tracking status on daily basis

Education

Bachelor of Engineering - Electronics And Communications Engineering

RGPV University
Bhopal, MP
06.2010

SSE -

Central School (CBSE Board)
Khargone, MP
06.2006

HSSE -

Central School (CBSE Board)
Khargone, MP
06.2004

Skills

  • Web Services testing
  • API Automation testing
  • DB Testing
  • API Testing
  • UI & Browser Compatibility Testing
  • System Testing
  • Integration Testing
  • UAT Testing
  • Mobile App Testing
  • Test plans
  • Test Strategies
  • Test Script review
  • Selenium Web Driver
  • Leadership
  • QA Process
  • JAVA
  • Agile Methodologies
  • Defect Tracking
  • Bug Tracking
  • JIRA
  • Fogbugz
  • Rally
  • Test Rail
  • SOAP UI
  • SQL developer
  • POSTMAN
  • Fiddler
  • BDD Gherkin
  • Karate
  • Quality assurance
  • Client relationship management
  • Test Lead

Certification

  • ISTQB Advanced Test Analyst, 04/2018
  • SAFe 4.5 (Scaled Agile Framework), 04/2018
  • Postman Essential Training, LinkedIn Learning
  • SQL for Testers, LinkedIn Learning
  • ISTQB Foundation Level Certificate, 01/2012
  • Diploma in Software Testing, 04/2011

Projects

Alternative Investment baking application - 

Application is specialized platform used to manage and process investment in assets like private equity, hedge funds and real assets. Application supports to qualify clients/create orders/process and execute orders for the end users and tracking the order flow.


IPC PRODUCT (INTEGRATED PAYMENT CLIENT) - 

The IPC Software manages the processing of EFT transactions. The IPC components are IPC console which manages the interaction between EPOS applications and YESEFT kernel module, which manages the interaction with PINPAD and World pay payment hub.


FINTRAX DCC AND TAX FREE SERVICES FOR WORLDPAY TOTAL FIPS DCC ACQUIRING MIGRATION -

Fintrax DCC is new solution which encompasses two areas – Migration of DCC payment transactions originated at WPT to be acquired by the Fintrax International Payment Services (FIPS) and Migration of DCC Eligibility and TAX free services to new Fintrax Services


DUGOUT (SOCIAL NETWORKING SITE)  -

Dugout is a Football based Social media network. Dugout will be free for user where they can interact with their favorite clubs and players


CALL PROOF (CRM TOOL) -

Call Proof is a sophisticated CRM system with a host of features that effectively organizes all facets of the sales process, from lead tracking to reporting. This system is fully web-based, and is optimized for companies that utilize a team of sales reps in the field. Call Proof is designed to work seamlessly from any smartphone (either iPhone or Android), as well as almost any device with Internet capabilities.

Timeline

Associate Consultant

TCS
01.2023 - Current

Senior Lead Engineer Testing

Worldpay FIS
05.2017 - Current

Sr. QA Engineer

Valuelabs
01.2016 - 05.2017

Software Test Engineer

Ideavate Solutions
04.2014 - 01.2016

Quality Analyst

Widevison Technologies
05.2012 - 03.2014

SSE -

Central School (CBSE Board)

HSSE -

Central School (CBSE Board)
  • ISTQB Advanced Test Analyst, 04/2018
  • SAFe 4.5 (Scaled Agile Framework), 04/2018
  • Postman Essential Training, LinkedIn Learning
  • SQL for Testers, LinkedIn Learning
  • ISTQB Foundation Level Certificate, 01/2012
  • Diploma in Software Testing, 04/2011

Bachelor of Engineering - Electronics And Communications Engineering

RGPV University
Kuntal Sugandhi