Kunthavai Muthuganesan
Chennai
Summary
Expertise in data science applied to banking operations enhances analytical capabilities and ensures regulatory compliance. Achievements include a 30% reduction in compliance incidents and a 15% improvement in client delivery turnaround time. Proficient in finance risk analytics and customer intelligence, providing actionable insights to drive business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Writer & Research Analyst
Pearl Medial Publications
Chennai
07.2023 - 07.2024
- Conducted structured literature and data analysis to derive evidence-based conclusions
- Authored and reviewed technical research content validated by data analysis
- Streamlined processes to enhance client delivery turnaround time by 15%
Invigilator Supervisor
British Council
Chennai
06.2018 - 02.2020
- Developed audit-ready procedures, resulting in 30% reduction in compliance incidents
- Supervised multi-center exam operations, ensuring compliance with international protocols
- Streamlined workforce allocation based on performance data analysis
Assistant Manager - Banking Operations
HSBC Bank
Bangalore
08.2015 - 02.2017
- Led customer due diligence (CDD) and onboarding analytics to enhance risk assessment for high-risk profiles
- Conducted pre-audit checks to ensure compliance with RBI and global AML standards
- Analyzed root causes to decrease customer grievance resolution time by 25%
Customer Support Executive - Processing
HSBC HDPI
Chennai
05.2013 - 08.2015
- Processed large-scale KYC datasets for resident and NRI customers, ensuring compliance and accuracy
- Reduced backlog by 20% through detailed workflow analysis and implementation of streamlined processes
- Supported system migrations, maintaining uninterrupted service for end users
Business Development Manager
Razzmatazz Group
Chennai
04.2012 - 04.2013
- Increased repeat business by 18% through data-driven client strategy
- Developed strategic partnerships to enhance market presence and drive growth.
- Managed key client relationships to ensure satisfaction and loyalty.
- Analyzed event ROI and client metrics to achieve revenue targets
- Conducted market research to identify new business opportunities and trends.
Education
M.Sc. - Data Science
Kalasalingam University
Krishnankoil08-2026
B.E. - Electrical & Electronics Engineering
P.S.R Engineering College
Sivakasi12-2011
Skills
- Data exploration
- Python
- R
- SQL
- Pandas
- NumPy
- Matplotlib
- Seaborn
- Regression
- Classification
- Clustering
- Model Evaluation
- Regulatory compliance
- Process improvement
Certification
- Python for Data Science & Machine Learning
- MySQL for Data Analytics & Business Intelligence
- R Programming
- Master Data Science
Value Proposition
A rare blend of data science capability and real-world banking domain expertise. Brings analytical depth, regulatory awareness, and research discipline to data science teams-particularly valuable in finance, risk analytics, compliance, and customer intelligence roles.
Core Skills
Python, R, SQL, Pandas, NumPy, Regression, Classification, Clustering (K-Means, K-Medoids), Model Evaluation, Feature Engineering, Power BI, Matplotlib, Seaborn, Exploratory Data Analysis (EDA), Banking Operations, KYC/CDD, Risk & Regulatory Compliance, Process Optimization
Timeline
Technical Writer & Research Analyst
Pearl Medial Publications
07.2023 - 07.2024
Invigilator Supervisor
British Council
06.2018 - 02.2020
Assistant Manager - Banking Operations
HSBC Bank
08.2015 - 02.2017
Customer Support Executive - Processing
HSBC HDPI
05.2013 - 08.2015
Business Development Manager
Razzmatazz Group
04.2012 - 04.2013
M.Sc. - Data Science
Kalasalingam University
B.E. - Electrical & Electronics Engineering
P.S.R Engineering College