Seasoned Banking Professional with Standout Experience of 13 Years in various verticals of the banking business such as Credit Manager,Branch Operations Manager,Forex Manager, Branch Manager
Remarkable Proficiency in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Expertise in Performance-driven business development & meeting sales goals. Skilled with motivating and driving team members to exceed performance targets.
Enterprising successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Manager
HDFC Bank,Turbhe
01.2023 - Current
Reporting to Cluster Head
Key Deliverables:
Own and monitor branch P&L and ensure that the branch delivers as per agreed P&L budget
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the catchment.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assessed employee performance and developed improvement plans.
Created strategies to develop and expand existing customer sales, resulting in increase in YTD Business.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Key Achievement :
Achieved 60 Cr of YTD growth in Liability book of the branch
Achieved Annual Target for Home Loan and Insurance.
Branch Manager
Bandhan Bank
04.2019 - 01.2023
Reporting to Cluster Head
Key Deliverables:
Heading Vashi Branch with Total Book Size of Rs 1100 Crores
Own and monitor branch P&L and ensure that the branch delivers as per agreed P&L budget
Monitor & oversee Branch operations for smooth & efficient functioning
Be accountable for Branch ratings including Internal & statutory Audits
Allocate & Manage resources efficiently to achieve targets across all parameters
Maximize sales performance to achieve the sales target & recommended product mix of the Branch for Insurance, Mutual Fund, Fixed Deposits, Assets etc
Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, Minimize value and number attrition of the top quarterly of customers
Effect strategies to acquire more such clients
Device strategies to counter competition and maximise market share in the Catchment area of the branch by below the line activities and promotions
Key Achievements:
Achieved Top Employee Rating For the FY 2021-22 with 5 Rating and has got 4 rating for FY 2020-21
Achieved Total Business growth of Rs 190 Cr for FY 2021-22 against a target of Rs 54 CR and Rs. 600 Cr for FY 2022-23
Achieved TPP Revenue Target for FY 2021-22 and 2022-23
Achieved "A" rating for FY 2021-22 ,FY 2020-21 & FY 2022-23 which is highest rating for Internal Audit in
Branch Manager
The Catholic Syrian Bank Ltd
04.2015 - 03.2019
Reporting to Zonal Manager
Key Deliverables:
Evaluated customer credit data to determine level of risk involved in money lending.
Responsible for the profitability of the branch
Improved understanding of financial statements, which helped in assessing risk.
Utilized strong communication and interpersonal skills to obtain necessary financial information from customers.
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Offered insight to upper management regarding credit decisions.
Performed credit reviews on corporations to assess financial conditions.
Conducted presentations to upper management and executive teams for loan recommendations.
Enhanced portfolio performance through regular monitoring of credit exposure, industry trends, and market conditions.
Conducted thorough financial statement analysis for accurate assessment of borrowers'' repayment capacity and financial health.
Mitigated potential losses by identifying early warning signals and proactively managing problem loans.
Conducted timely reviews of existing credits ensuring compliance with covenants, terms, and conditions stipulated in loan agreements.
Analyzed credit scores to determine borrowers' creditworthiness.
Asst. Manager
The Catholic Syrian Bank Ltd
02.2011 - 03.2015
To Branch Manager)
Key Deliverables:
Processing of loan proposals and advising customers on the banking products
Timely completion of Review / Renewals as Credit Appraiser
Investigated and evaluated customers for creditworthiness and potential risk factors.
Obtained and interpreted financial statements to assist in credit limit reviews.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Collaborated with management to evaluate credit strategies and develop improvements.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
Marketing and Business Development Executive
Matrix Cellular (International) Services Ltd
06.2010 - 02.2011
(Reporting to General Manager)
Key Deliverables:
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Expanded market share through strategic business development initiatives and partnerships.
Increased brand awareness by developing and implementing targeted marketing campaigns.
Conducted thorough market research to identify emerging trends, facilitating informed decision-making for future campaigns.
Provided valuable insights into customer behavior by conducting surveys and analyzing feedback data, enabling more targeted marketing efforts.
Spearheaded creative brainstorming sessions that led to the development of innovative campaign ideas.
Business Analyst
Royal Classic Group
06.2009 - 06.2010
Reporting to General Manager
Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Analyzed performance metrics to identify opportunities to increase sales.
Collaborated with stakeholders to define project objectives and criteria.
Analyzed sales, profitability and market conditions and presented findings in cohesive format.
Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Analyzed competitive landscape through market research activities, providing valuable insights into emerging trends that informed strategic direction.
Conducted interviews with key business users to collect information on business processes and user requirements.
Education
Master of Business Administration - Marketing & Finance
Amrita School of Business
Coimbatore
05.2009
BCA - Computer Application
IISE
Lucknow
05.2007
12th - PCM
DAV Public School
Bokaro
04.2003
10th -
Central Public School
Samastipur
03.2001
Skills
Business Development
Branch Operations Management
Financial Oversight
Loan Presentation Preparation
Credit Decisions
Data Analysis
Pivot Tables
Competitive Analysis
Customer Needs Assessment
Human Resources Knowledge
Market Research
Strategic Planning
Certification
Certified Credit Professional Certificate - IIBF
Certificate Course on MSME – IIBF
Certificate Course in Foreign Exchange - IIBF
JAIIB - Junior Associate of the Indian Institute of Bankers from IIBF
CAIIB- Certified Associate of Indian Institute of Bankers from IIBF
AML & KYC Certificate -IIBF
Customer Services and Banking Codes & Standards -IIBF
NISM-Series-V-A: Mutual Fund Distributors Certification Examination of NISM
Certificate to act as a specified person for a corporate agent – Life and Non-Life Insurance – IRDA